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Can anyone tell me what the alarm UDS1-BD is caused by?

I have a map 5 intuity and am looking for a way to reset the clock. It appears that the clock setting on the Intuity is now 23 minutes faster than what it should be. Does anyone know how to change that when all we have is the SA user and password?

I have an Intuity that over the weekend apparently something took place and now gives an error message upon reboot "operating system cant be found" Not sure if anyone has ever seen this. HELP The Intuity is a MAP 40 with over 1000 users, we have a Jazz backup but we are not sure what is being...

Does anyone know how to reset the Intuity Audix and the sa user

I have a definity 3Gsi version 11.x. We continue to have periodic static on our lines and have been unable to resolve. The static appears on random ports on our digital cards and occurs on all 4 local T1 trunks as well as the 2 Long Distance T1 trunks. Its odd, cause if I keep the caller on...

I have been experiencing terrible static on our Long Distance PRI. The static seems to be sporadic, but when it occurs its terrible. I have tried to get our users to call me immediately when it occurs so I can trace the port that they using and try to isolate the problem. Is there anyway to...

A couple of years ago we enabled incomming faxes to our Intuity. We this year installed rightfax that dumps faxes to our email. We now want to disable faxes to our voice mail. Anyone know how to do this? Thanks

I'm trying to overlay all methods of communication with our travel department.  So far I have the reports from BCMSVu our call management system, and e-mail counts.  They both measure traffic volume and time of day.  However, I don't currently measure voicemail.  We use Avaya Intuity MAP 40 and...

Has anyone tried to build a trunk between a Definity G3Si and a Zultys MX250. I am looking to place a handful of IP phones in a remote location, bring the call back to the definity via a trunk. The zultys will pass digits to the definity and all outbound calls will route thru the definity...so...

I inadvertantly lost the boot/flash file on a reload command. Can anyone help me restore the flash?

Does anyone have a copy or know where I can get a copy of Cisco Config maker. Thanks

I received a TDM 2A alarm this morning. We lost our 6400 phones and were unable to get dial tone. When I went to the switch there I looked at the Tone module and it was not in alarm. HELP. Now when I type in status a particular extension I get service status - disconnecte, Download status -...

I recently purchased a media processing board TN2302 Vintage 3. I was given 5 ip soft phone licenses and was trying to configure the board. I am looking for assistance if anyone out there has been able to make this work.

I am currently using www.messenger c1.1 that resides on a NT 4.0 server. Is anyone aware of an upgrade of www.messenger that will sit on a Windows2k server? I am looking to get a new server and dont necessarly want to go back to NT 4.0. The other question is there a newer version of the...

I have enable EC500 and have a question on sending caller ID info to the users cellphone. Currently all I am able to get is the main DID that that the G3 v11 currently send which is our main number.

I am looking to add a 2nd announcement board to my Defninity 3G. I am wondering if the TN750C is a plug and play device or does it require a significant amount of configuring. I need this 2nd announcement board for a call center environment that has several announcements. Thanks

Currently I have a Definity G3SI. I am implementing a call center and want to have music on hold. I am not sure how to make this happen as I am not sure what additional hardware I need other than a music source. I understand that I can use one of my analog ports for music but am unaware of how...

I am looking for help with my Spectel Audio Bridge. Currently I have a ISDN PRI comming from my provider and terminating directly to the audio bridge. Currently my internal user has to dial out to the pstn to come back to use the bridge. Does anyone know how I can go from my Definity 3GS...

I am currently using a Spectel Audio Bridge. The bridge has a T1 PRI running straight to the bridge today. I am adding ports to the bridge and have decided to either run the next T1 PRI through my Definity GS3 and give it an extension. I currently have 2 DS1 cards but no CSU's. My first...

I have been using ASA to administer my Defnity GS3 and Intuity Audix for the last 7 months. The last 2 days, I have not been able to connect to my audix using ASA. I can ping the audix and I can get to the audix using my browser. But for some reason I can no longer get to it using ASA. I...