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I have a BCM50 6.0 that occasionally the incoming lines will ring busy until someone presses the line buttons on a phone and gets dial tone. There are 3 lines on the system and I'm told all 3 do this. I had an 1140 minor alarm stating 4.3960:Power Vcc Failed and the problem resolution told me...

CUCM System version: 10.5.2.10000-5 I have a hunt group that some of the line group members personal line appear on other phones. When that line member logs out of the hunt group on their phone it still rings on their line on the other phones. Is there a setting to stop the ringing on the other...

A co worker cant get into a BCM450 6.0 using Element Manager 62.0.5 and I can with the same software on my pc. He gets a error saying "Exception occurred when trying to connect Detector 'BCMDetector' cannot determine the device type for 10.84.xx.xx. We tried reloading the software and got the...

I'm trying to out 248 0 00 05 and I'm getting this error Terminal Number : 248 0 00 05 Error Code: SCH8783 Error Message: The monitored or monitoring set cannot be moved or copied. Severity: Info. Can someone tell me what I am missing? What does it mean by monitored or monitoring set? Thanks.

CS1000 7.5 1140e IP phones Is there a way to force the 1140e IP phones to get a new IP address? We have some that still have an address from the data side and they need an address from the voice side so the location will work correctly. Thanks.

We have an M2250 attendant console on our CS1000 7.5. We have maintenance on the console so if it goes down they will send us a referb but they dont always work well. They are probably worn out too. I'm told by our vendor a new M2250 is no longer available. What is my alternatives? Thanks.

We have a CS1000 7.5 and CallPilot. Our office is seperated in several different buildings connected with glass hallways. Our city 911 center wants be able to identify what building a 911 call comes from. We all share 3 PRIs for incoming and outgoing calls. Our maintance provider says this is a...

We are presently looking at both Cisco IP and Shore Tel IP phone systems to replace some older Nortel key systems. Thoughts? Thank you.

I have a BCM450 6.0 with a PRI that rings to a live person during the day and the AA is set to answer on 10 rings as a back up. I want to set a schedule so the AA will answer immediately at night. The PRI number rings in on target line 361. Night schedule is set to start at 17:00 and stop at...

I have a BCM450 6.0 with PRI for incoming lines. During the day target line 361 rings hunt group 01 that rings 3 phones. The HG overflows to the CallPilot DN and goes to the general delivery MB if not answered. This is what they want. After hours I would like to set up a schedule to...

We have 2 sites that have CallPilots and MICS systems that are having problems. The CP's at both sites will intermittently quit working. We started by changing the power supplies but that didnt fix it. We then changed out the CP at the first site and it still intermittently quits. We then moved...

Where do I change the default CallPilot DN on a BCM50? I also need to change the system modem DN. Management wants a different dialing plan... Thanks

How do I find out what Hunt Group a phone is a member of? CS1000 release 5.5 Thanks

CS1000 5.5 Is there a way to remote call forward an analog set? We have some analog bells with no physical set connected and need to call forward them sometimes.

We have a BCM400 and I need the Services to control some outside lines. I need all lines to ring the same Tue-Fri, thats no problem. The problem is Sat-Mon are different. I need Ringing Service to be on for part of the lines on Sat-Sun and the other part to be on Monday. I cant seem to get 2...

We have now had 3 Nortel 1140e phones knocked out apparently by static charges when the employee touches the phone. The phones continue to work but the display is blank. Anyone else having this problem?

CS1000 with 1140e phones & CallPilot. I have a couple of sets that have a red message light on and have no mailbox. How do I find out what turned these on and so I can turn them off?

Anyone have a source for longer coiled cords with the longer "tail" that will fit in the base of the Nortel 1140 phones? Thank you.

Is there a feature code to pick up a call on another phone? I am fimallar with Nortel but not with this NEC. Thanks.

I just ordered some new SIM2 power supplies and the Mitel vendor sent 15VDC universal power supplies pn 50005302. My old power supply says 12VAC and so does the SIM card. Does the 15VDC supply replace the 12VAC? Thank you.