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I am trying to upgrade my IBM Director sever installation to 5.1 but there is an older version of Director on the server that won't uninstall properly. This causes 5.1 to stop during the installation when it can't remove the old installation. I don’t have an extra extensions installed, IBM...

Hi all, This is more of an annoyance than a major problem but I was wondering anyone could help me with it. I have a PC running Windows XP Pro SP2 that connects to the internet thru a DSL modem that requires me to sign on to the network after I boot up. The connection screen comes up...

I’m trying to upgrade IBM Director Server from 4.2.02 to 4.21 on a Windows 2000 server and I keep getting the following Windows Installer error: “The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may...

Hi all! Total noob question here; I want to start backing up my server data to disk, then to tape for long term off-site storage. I already have a tape libray that is attached thru SCSI to the backup server. Do I need a special kind of disk system to start backing data up to disk? Or can I...

Hi all, My IBM Director server service won't start for some reason, it just hangs with the "Starting" symbol in the system tray and won't allow me to login. I checked the event log and this is what comes up: Application Error Application: 'TWGSnmpMapper (TWGVersion 4.20 2004-10-05 build id...

Hi all, I was wondering if someone could outline the steps invovled in upgrading a Director 4.12 installation to 4.2 Is it possible to do without losing all the groups and event plans from the original install? I've heard there are some programs you can run from the command line to backup...

Hi all, I have a Dell PowerVault 220S with a Perc 3/DC controller attached to two Dell PowerEdge 2650 servers running Server 2003 in a cluster. Recently the cluster service went down and I had to restart the servers. After the reboot, the following message came up in the Array Manager...

Hi all, I'm using Director 4.12 and having a slight problem with some of my clients. The director agent keeps bringing up a warning box on the users screen about the temperature threshold being exceded. Is there a way to stop this from coming up on the users screen? Thanks in advance, BeerDog

Hi all, I ran MS update last night on my Director server and everything seemed fine, but this morning I realized that the Director Service won’t start. The event viewer comes up with the following error: Unhandled JVM Exception Application: ‘TWGServer (TWGVersion 4.10 2003-04-03 build id...

We are going to be upgrading out SMS from Serivce Pack 2 to Service Pack 5 soon and my boss asked me do some reasearch. Specifially, are there any outstanding issues we should be aware of? I'm new to SMS so I'm not really sure exactly what we should expect. Any help you folks could give me...

Hi all, I am trying to set up a cluster on two servers that have scsi connections to an external HD rack. The servers also have internal SCSI hd's that are on the same card, but a different channel. They can both access the HD rack with just 2003 installed (not at the same time though) but...