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  • Users: lftpwr
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  1. lftpwr

    CTI information

    Does anyone know about "CTI" feature I think it is suppose to be some type of screen popping feature? lftpwr
  2. lftpwr

    EAS VS DDC routing

    We are a Non-EAS environment...considering going to EAS, how would you explain the difference between routing calls with EAS (skills/priority) vs a non environment and using DDC routing? If you have the most experienced listed 1st in DDC and would that route similar to the way EAS routes on...
  3. lftpwr

    ConverNon-EAs to EAS Environment

    We are a non-EAS and thinking about going to EAS....how difficult is the conversion and what time should be allowed? Thanks lftpwr

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