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I'm looking into adding NTAB2463 (Flash ACD upgrade keycode) to a 2-port Flash. I've heard that the ACD will refuse to work in the 2-port model unless it has the 4-port upgrade card installed. Is this true?

Howdy. This is a stupid question, but I need a good smack with a cluestick: When installing a CallPilot, do you need to manually set up forwarding to the VM DN (like CFNA or CFB), or will the CallPilot magically grab calls from an extension that goes unanswered that has a mailbox set up for...

CICS 6.1 SIP (CICS AA and System Answer turned off) with CallPilot 100 Release 2.0. Configuration: four lines, all configured as Answer Mode: Manual, ring at most sets. Prime Set set to none. CallPilot is set to not answer any lines, as the AA hasn't been configured yet (no AA greetings have...

A customer is using their CICS's internal Auto Attendant to answer all calls (the main line doesn't ring at any set, although it appears at all of them). I dial into the system. The internal AA answers and I dial the DISA DN, which gives me stuttered dialtone. I then enter the single existing...

I have a piece of hardware here that looks a LOT like a MICS KSU, but it has three wide card slots instead of two narrow and two wide card slots. Furthermore, slot 1 has a long connector and slots 2 and 3 have the short trunk-card-style connector. It also uses the MICS power supply. It's...

On Compact ICS 6.0, Feature **OPTION seems to be password-protected. What is its purpose, and what is the password? (No, it's not 266344 or 23646.)