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Hi All, Pulling my hair out trying to find where this is set... Situation: Customer creates a conference call on their phone. If they hang up while the conference call is in progress, the call is dropped. I've explained the reasoning for this (Toll Fraud) however they still wish to have...

Hi All, I'm having a problem with an IA770 running on CM5. The zero out option doesn't appear to be working. I've used the same settings which have worked with CM4 and prior...I also applied the cornerstone and other patches to the system with no luck.... TIA, SJF

Hi All, I'm trying to build a One-X Mobile Server which will be used with AES & CM4.0 to integrate primarily RIM devices. I'm stuck after installation. I'm trying to determine the following: * Is a SES server required for this installation? * How do I open WebLM on the One-X Server (or...

Has anyone else run into this? I have a bunch of meet-me vectors in our CM4.0 PBX and have run into issues where multiple users are reporting that when they are using their meet-me vectors for a prolonged period at about 40-45 minutes parties are disconnected from the conference... Has anyone...

Has anyone setup One-X Mobile here? I'm trying to build one now and I'm running into issues with the AES server. When I try to test the TSAPI connection, I get the following error: "cstaMakeCall failed, CSTA error 5" Any thoughts?

Hi All, I've got a site using IA770 with CM3. The time is set correctly on the S8300 Media server, however the time stamps on messages left in the voice mailboxes are off by one hour. I didn't know of any settings in IA770 for time...does anyone else? Or any thoughts on what I'm missing...

I've installed the patch, but my bcmsvu login does not have adequate permissions for the data pull.... What profile are you all using for this login? Seems like it needs MSPs....and of course all of the docs on Avaya's site are out-dated.... TIA, SJF

Hi All, I've got to turn up two BRI T-1s from AT&T for a client moving from an 20+ year old Nortel. Since I've never set one up before, anyone have any suggestions on things I should look at? I'm guessing it should be pretty straight forward compared to setting up a PRI... TIA, SJF

I've got a client with an older (V8) switch looking to bring in a PRI. Was PRI supported on that software release (I know with V6 it was with additional RTU). Any other gotchas I might need to know?

Is anyone else seeing complaints of volume issues? I've got a client with 9600 series phones who is complaining that the volume on one call will be so low that the user has to raise their volume setting to the max. Then the next call comes in and it's too loud... Then another client with 2400...

Hi All, I've got a client with 9650 and 9620 telephones deployed. We're having an issue where when a user logs into IP Softphone while on the road, the 9600 series phone logs out (expected behavior). However when the user returns to the office, instead of the phone being at a login prompt...

Hi All, I've got two sites exhibiting similar behavior... While in the P330 Stack, if I run the "show port" command, it shows the column headers, pauses and then returns to the command prompt without showing any port info. Any ideas on why this is, what this could affect, etc?

Hi All, New office, S8300 / G700 running CM4.0.1. Users are reporting that sporadically when a call is transferred or goes to voice mail, the call gets dropped around the 24 second mark. I've confirmed the DS1 programming, made sure the gateways are syncronizing to the pri's, etc...all in all...

Scenario: We have the 9650 telephones with the PCs tethered. Question: Should the 9650 lose connectivity to the PBX, can the Interfaces be changed to pass-through to allow the PC's to operate while the phone is in discovering mode? SJF

Current Environment: TN2501AP HW2 FW008 G3si running Communication Manager 2.1.1 software What's happening: I'm trying to upgrade the firmware release to FW18. I've enabled the file system, ftp'd the file to both the root(dir \ from the ftp prompt) and when that didn't work I even tried...

I'm trying to install ASA 4.0 on a user's PC. The installation appears to run fine, however when I try to launch the application nothing happens. I've opened task manager and tried the launch...I see ASA.exe appear briefly and then quickly disappear... Anyone have any ideas? SJF

Hi All, Here's the situation: I setup a site with 60+ 9630 IP Sets. One of the units is apparently re-booting once or twice a day. It is the only phone in this environment which is experincing this behavior. What has been done to date: * We change the telephone. Same behavior * We removed...

Could someone tell me what the difference between the two suffixes are?

Anyone seen this? I'm setting up a Prologix with CM1.3. I'm trying to install a TN799DP CLAN. The card is in, no errors reported and the board responds to ping requests. The problem is that is ALL the board responds to. No ASA connections, no switch link integration in Audix, nothing...

I know it's possible...I've got a client who called Avaya and they showed them how to access the LX via ASA (using telnet and the VM account). Now I'm trying to re-build an Audix LX and I can't get the Telnet to respond.... Any ideas?