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Hi all, i need urgently help. We are implementing an integration between an s8300/g700 cm 2.2.0 using an mm720 ( fw 8 ) and a rightfax 9.3 using a brooktrout tr1034. I've set up the tie trunk and the bri board , configured as network, protocol etsi and tei 0. The issue i have is that i'm not...

Hi all, i'm comimg across some troubles with an integration between an s8300 cm 2.2 using an mm720 fw 8 and a rightfax server version 9.3 . I have configured correctly the trunk and bri board ( avaya has confirmed cause i have a ticket logged for this issue ) but whenever i do a status bri port...

Hi all, i've got my ACA certification last week and now look forward to go for the ACS. I've made several researches over the web but were not able to find any study guide for that. Anyone can help ? Thanks

Hi all, next week i'll go to apply for my ACA exam. I was wondering if anyone knows which is the score to pass the exam ( outside the US ) and if you know where i can get some study material to use to prepare that. Cheers

Hi all, i've installed few weeks ago an s8300 with cm 3.0.1 updated with latest patches and firmware. I'm having problems with a mm720 and 4 bri connected to it. The problem is that, more or less , every 1 day and half - two days, the lines go out of service and for bringing them back online i...

Hi all, i have a client that is experiencing problem with 4610 - 4620 and ip-softphones. They are working with an S8700 ( 1 active - 1 stand-by ) and 1 Clan that is coneccted to a c460 for give connections to the ip-phone. At some times during the day, all the phones go in discovering and for...

Hi all, in my company i have an s8700 with 4 port networks on one site and in a remote site another port network. My problem is that , on the remote site, sometimes the server discovers a sanity check failure on the ipsi boards ( 1 active and 1 in standby ) and after that he closes the socket...

Hi all, each time i've to modify my ACL's on my cisco 6000 msfc, i ve to disable them , remove, create a word document with all the content of the ACL's i'm modifying plus the new rules i've to add with last instruction deny any any copy the content of the word document and paste to the command...

Hi all, in the next week i've to shutdown all my switches due to maintenance on our electrical environment. My question is : starting to the point that i've port security enabled on my switches,does someone know if the switch keeps the mac-addresses learnt or it loose them ? Thanks in advance...

Hi all. I' planning to put my network in security using the port security command with max mac count=1. Till here is quite easy. I've the needing to made that in some ports only some machines has to be connected. I mean, i need for example on turret xx that is connected to a port on my 3548xl...

Hi All, does anybody know if there is a system to record voice over ip ( except using NICE products ). My needing is to have a system that record calls beeing independent from the hook of the phone ( at the moment i'm using a G3r8.2 but we are thinking to upgrade to mv8700) and that is capable...

Hi all, does anybody know hot to discover the mac address of an ethernet card connected to a port on the switch ? Thanks in advance Rgds

Hi all. In my company we're implementing avaya interaction center. I 've the following problem: first time an agent logs in, the system ask him to insert the login id and station id.The following times no. My problem is that our agents move day by day from one desk to another and we don't want...

Hello all. I've have a g3r8 using a tn556 card connected to a fax server.I' ve tried to configure it like an acd queue creating wcbri stations and their data modules creating hunt-vdn-vector and agents auto staffed on wcbri stations. The problem is that for incoming faxes, it works only with the...

Hi All. I' m having a problem with my fax server. I've a g3R8 with a Tn556c card with 2 wcbri stations connected to a brooktrout tr114p4b. i've configured the inbound routing with an acd queue using aas on agents and skill and putting the two aqents on the wcbri station. To this point i've had...

Hi all. I'm trying to make my phones not to be able to place call after 10:00PM. I've used time of day routing assigning route pattern 2 that has no trunk configured. I've also created an authorization code with a cor that allow to place call at every time ( is using route pattern 1). What i've...

Hi all, just one question. Does anyone know if there is a software, that can allow me to monitor my Definity G3r8,that is not made by Avaya. Thanks in advance

Hi all, in my company i'm managing 2 machines that are Unix based, but i'm only able to work on the the application that is installed on those machines. Can someone tell me if there is a good book that explains how to use Unix commands so that i can study on it and then try to use the commands (...

Hi all, just one question. Does anybody know if is possible to lock a station without using PSA ( i don't have this feature enabled) and time of day routing. I mean, i want that my users leaving the office in the evening can lock their phone with a digit code and when they come back in the...