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Hello, In one of our conference rooms we are using a Polycom 6000 that was installed a little over a month ago. Our Mitel 3300Cx is fully up to date on it's firmware/os and I believe (will have to check when back on site) the Polycom is also up to date. Ever since the two devices have been...

Does anyone have a Visio template of a Bix connector QCBix1A and a 250 pair mount? I'm trying to document the telephone installation for a customer and want to use Visio. I checked on Belden's site but they only have CAD and PDF technical specs of a Bix connector. Thanks fs483

Hello, I have a network consisting of an ASA5510 (V7.08)with security plus license connected to a ESW-540-24P with an AP541N firmware 1.9(1). 3 VLANs are configured : - Data Untagged Vlan 1 - DHCP handled by Windows Server - 192.168.2.x / 255.255.255.0 -...

Hello, I have a customer that needs to move their current patch panel for voice and data from their IDF (a coat closet) to their new server room (about 60 feet away). None of the total runs (with the extra 60 feet added) will be more than 300 feet. They have 30 data runs and 36 voice...

Hi, Got an Asterisk running on Ubuntu and wanted to add 2 Linksys SPA942 phones. I got the phones to register and they are able to dial out to an outside line and to another extension however when other extensions dials the new phones, it rings busy. I tried running Asterisk in...

Hello, I was wondering if we can restrict an IP range (on the WAN)that can access internal server through SMTP? My customer uses a third-party anti-spam provider and we wish open the firewall only the IPs of the anti-spam provider on the SMTP port. I know how to do it on Pix and ASA but...

Hello, My customer just bought a business that has Asterisk (on Ubuntu) running. There's no way of contacting the original person who did the install and my customer wants me to manage everything including the phone system. I haven't played with Linux since university and pretty rusted...

Hello guys, Has anyone experienced or heard of software corruption on the Mitel 3300 v4.1? My customer had one installed about a week ago and accidently rebooted the controller (unplugged the power cord)without doing a soft/clean shutdown. The corruption occurred on the voicemail. No...

Hello, My VOIP phones are not working properly when connected to the second switch. Here's an idea of my config : Switches are ESW540-24P. Vlan 1 is the untagged data vlan and Vlan 100 is the tagged voice vlan. Port 23 is connected to an ASA5505 (will be replaced with an...

Hello, I've got a couple of routers (2600 and 1800) and a few firewalls (Pix501, Pix506e and ASA5505) lying round and was wondering if I can put them to good use. I manage the networks of a couple of customers and would like to have a VPN site to site setup to each of those customers yet...

Hello, I'm in the process of setting up a new network and want to maximize security mostly from Internal threats. I have already ordered an ASA5510 with security bundle, 2 ESW540-24p-k9 switches and an Aironet 1141N with multiple SSIDs (public and private). An outside vendor will be...

Hello, I went to replace a Linksys router with a SA520W for a customer. When testing their applications, I discovered one of their inhouse developped application uses the servers public IP address instead of a hostname or internal IP. The linksys router didn't seem to mind that an...

Hello, I have a small but annoying problem with Server name resolution when connected with MS-PPTP to a Windows 2003 server through an ASA5510. I'm able to ping and access shares by IP but server name resolution doesn't work. How can I get this working? Thanks, fs483

Hello, I had a setup with 2 exchange 2007 servers located in 2 different physical locations. The main office has the exchange server the receives all the mail and would forward mail to the remote office if the mailbox was located there. Both sites had 2 DCs and one of the DCs at each...

Hello, I have syslog activated on one of my ASA and I got a heck of lot of warnings by email with the following message : %ASA-3-713902: IP = , Removing peer from peer table failed, no match! I traced the IP to a datacenter in the US. What does that cryptic message mean? Was...

Hi Guys, I just bought a house and discovered the local cable company just layed the cable line on the ground along the bushes that seperates my yard with the neighbors. The cable was originally underground I believe and because there was some problems, a new drop was put in but above...

Hello, I'm wondering if the following is possible : Would like to allow guest laptops Internet access while isolating it's traffic from corporate lan. Currently in place ASA5510 with HP Procurv switch that supports VLAN and a couple Windows servers. The Windows servers do DHCP and...

Hello, I would like to monitor remote client network servers from my location through SNMP. I have found a couple of software (OPManager, IT Assistant) able of doing so but I was wondering about how secure it is. Unfortunately the location from which I will be doing the monitoring...

Hello, I have a customer that has 2 offices with an exchange 2007 server at each location but part of the same organisation. The main office exchange 2007 receives/sends all the mail to/from world for the domain and it will also forward emails to the second office if the mailbox resides...

Hello, An anti-spam provider asks us to let only a range of IPs through our Cisco firewall. They have 3 sets of IPs. The first is 64.a.a.1 to 64.a.a.6, the second is 72.b.b.32 to 72.b.b.46 and the third is 72.c.c.68 to 72.c.c.94. Short of typing every single IP in a network-group can I...