Have a BCM 400 with 4.0 software, have Unified Messaging, it worked great with Outlook 2003, however, customer upgraded to Outlook 2010, now Unified Messaging will not work. Is there a current patch for the BCM to work with Outlook 2010? Thanks in advance.
Have a BCM 400 with 4.0 software. Have Unified Messaging, it worked great with Outlook 2003, however, customer upgraded to Outlook 2010, now Unified Messaging will not work. Is there a current patch for the BCM to work with Outlook 2010? Thanks
Customer recently moved there service to PRI from analog DID. Config of PRI is as follows:
Protocol:NI-2
BchanSeq:Descending
CO Fail:TIA547A
I/F Level:ISDN
Framing:ESF
Internal CSU:on
CSU Line Build:0
Line Coding:B8ZS
Send Name Display:yes
This is the config that the CLEC tells me they have...
I have a customer with 3.0 software, they would like to have Caller ID. Can the 3.0 software distribute the caller ID log to several phones, or is it limited to just one phone.
I have a PRI with 100 DID numbers. My customer is wanting to use analog stations off of an ASM to go into an Audio Response System (this is an IVR type system which allows customers to call into it and retrieve checking, savings balances.) Can a hunt group be set up with 3 analog DID stations...
I have PRI service, Main Tel# is assigned target line 145. AA is set to answer immediately target line 145. I have no trouble receiving 2 calls into the Flash, but the 3rd caller gets a busy.
Here are some things I have checked.
1. Port/DN....I displayed the 2nd DN of the VM, it shows that...
I have a Flash 4 with ACD, with PRI service. All calls are being answered by the AA, and routed according to the CCR tree. How many incoming calls to the AA will the flash 4 handle with the ACD software.
I've tried Feature 903, and Feature 983 both says inactive feature. Connected to Flash with serial connection, monitored boot process with hyperterminal. Here are the tests.
NVRam tests: Passes
B84 tests: Passes
Program ROM: Fails Alarm code 01e
Base Alarm 01e. Corrupt program ROM
After...
I have an ICS with 5.0 software, 1 12x0 trunk module, that I will be adding 2 DID cards to. How many target line appearances can be programmed on an extention? Can target lines A&R in the Hunt Group? And if so, if I have a hunt group with 5 members in it, can each members target line A&R to...
I've got 2 Norstars with E&M trunk cards in them, I'm having trouble configuring the E&M cards. They are located in the same location. Any help on how to configure would be greatly appreciated.
My problem is message notification with a MICS 5.0 and Nam 4.0.with a PRI. I've programmed message notification for outdial route as pool 1 in the Nam. However, when the user gets a voice mail, the Nam will not seize a channel out of the PRI. I have tried the message notification with some...
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