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  • Users: daplaza
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  1. daplaza

    Setting extension for "internal zero"

    This is on a Norstar MICS, with a NAM. We have the operator set to DN 334, the AA operator set to the same DN, the Greeting tables set to the the same DN. When you hit "zero" internally it is going to a different DN, and its not even the prime set. What am I missing?
  2. daplaza

    MOH Connection for Norstar Modular ICS

    Can anyone tell me the correct pair for music input for a Norstar Plus Modular ICS? I thought it was normally the Violet/Slate on one of the station blocks but I am not sure. I am familiar with the programming, I just need the connection. Thanks!
  3. daplaza

    Norstar with NAM, DID forwards to AA not VM

    We just installed a new NAM with voicemail and SymphonyII ACD. All works well but when dialing a DID from outside, the call goes to the AA on a Fwd no Answer instead of the voice mailbox of the user. Dialing the extension from inside or selecting it after the AA picks up works correctly and...

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