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Facing problem on remote service observe when remote service observing VDN is dialled to observe a call you are able to hear the agent's voice very clearly but u r unable to hear the caller's voice clearly.The caller's voice clips.Increased the gain on the digital loss plan still we have the...

HAs any one set up data mod for connecting to the Telemetrics software.Tried to set up, but data mod. 7400d shows ins/idle at all times. unable to connect to the software.

HI guys, Need help on a small requirement on the Octel system, I need to have a password or security code before dialling a particular mailbox on the octel system. e.g mailbox is 1111.when a users logs into the octel mailbox and tries to dial a mailbox 1111 he should be asked to dial a...

Hi I have Nice Logger version 8.8.I'm unable to save recordings in .wav format.the query applications gives error "No audio for call - 2311".But i'm able to save the same recording in .aud ( nice propriety format).The workstations are windows XP. ash

I have Davox dialler with T1 configuration. Has any one integrated Davox with T1 connectivity. Please send me the Ds1 settings and also the trunk settings. rg Ash

Does the Intuity Audix recognizes the incoming ANI digits from the service provider and plays it with the message received in the mailbox as it does for an internal caller. And how can that be prog. to show the incoming ani in the message manager. need help............ reg ASH

Advice of charge feature activated but doesn't work.On the isdn trunk page 1 set the charge advice set to all the possible settings but the disp charge feature on the station doesn;t show the charge.It just shows call charge 0.00 units. help needed........... reg