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I have a Merlin Messaging module that the status light stays yellow. In looking at the board itself, I noticed a bank of four sets of pins for possible jumpers located near the back of the module. There are no jumpers on any of the pins. Could this be the problem? thanks

Is there a common default admin mailbox password to allow me to program the system? thanks

Any way to route a call coming from a T1 connected to a merlin Legend (as a outbound trunk) to any avialable member of a trunk in a definity PBX? thanks

removed carrier c. Now have major packet bus alarms. checked all pins, all look good. Shut down carrier b, alarms go away. power up carrier b with all cards pulled. OK. On inserting the TN577 Packet gateway major Packet bus alarms appear. Any ideas?

Can you connect a Merlin to a definity switch via a T1 and use the definity trunks for inbound and outbound access? thanks

Below is a part of the extension directory report. Is there a way to tell if I have 5 available ports for some new stations? I am thinking the 7xxx station might be available. Do all ports automatically get assigned to dummy stations? thanks 14/ 3 511 RM 511 N N N N U 3 N 14/ 4 512...

I have a v6 Definity with 302C attnd console. Can't get Attendant Backup Alerting to work. Trying to force 2nd inbnd call to attnd console to go to backup positions- 5 different 8410Ds. Calls in Que Warning set to 1. Backup Alerting toggled y. Time in Queue at 20 sec. Incoming Destination...

OK, got a T1 going to a Merlin PBX. We want to use the Definity trunks for inbound (single DID number) and outbound calls. Have to route outbound local and LD to different trunks in the Definity. any ideas? thanks in advance

Can you connect a Merlin to a definity switch via a T1 and use the definity trunks for inbound and outbound access? thanks

Can you call into a Fujitsu PBX through a POTS line for administration and Maintenance? Can the Fujitsu call you with new or resolved alarms? thanks

Is there a way similar to SPM for the PBX to administer the voice mail system. Everything I see indicates it is accessed through the LAN port. I have many switches that do not have any LAN connectivity. thanks in advance!

Existing trunks are analog. Installing a T for LD and local calls. Need help in programming the routing of calls out the T. Keeping analog trunks for inbound service. thanks

anyone know of a document that I can use to look up error code descriptions? thanks

I removed (in error) some of the Audix stations from the switch to make room for mmore stations. Now the VM light will light but will not go out after checking the message. I understand that the secnd to last "Audix" staion is programmed differently. Something like "Audix Transfer" I need help...

V7, after frigid start, sees cards, but never comes out of surrogate mode status of the cards. Tried doing a backup to file and restore, completed OK. When I do a system inventory, it just sees the processor, not any of the installed cards.

I have a G3V4i and cannot get call coverage off net to work. I think the problem resides in the lack of a call classifier card in the switch. The config has a TN748D Tone Detector and a TN780 Tone/Clock. I think I need a TN2182B to get this to work. Can anyone verify this before I purchase the...

Having touble connecting to a system with SPM. Transfer to internal modem, modems handshake and I get a connect. After hitting enter I get 3 non alpha ascii crap characters and the systems seems to hang. Any ideas?

For ancient 3.2 TN567/TN2169 utilization. Isopropyl alcohol & a cotton swab? Some magic, expensive Avaya liquid solution? Not necessary? Thanks

anybody know how to limit long call durations? would like calls to disconnect after 2 hours. thanks

For remote access/rebooting: Any menu option that displays last reboot date for tracking/rebooting? Thanks