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  • Users: riggsme
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  1. riggsme

    EC500 Busy Indicator

    One of our administrative assistants would like to see when her exec's EC500 is activated. Is there a way to program a busy indicator or something like it, to the admin's phone?
  2. riggsme

    9640 without dialtone allows menu navigation

    We have installed approximately 600 9640's across our network, running CM 5.2 on S8720. Most of the phones are in the US, some internationally. Firmware is 3.11. From time to time a phone at HQ will partially lock up. It will not ring or give dialtone, but will allow you to navigate through...
  3. riggsme

    SNMP traps from G430

    Does anyone have step by step instructions on how to set the G430 to send traps? We're running an S8720 with CM 5.2.1. The G430 docs have commands, but no clear steps to get the job done. Thanks, Mike
  4. riggsme

    One-X Communicator and LDAP

    We just connected our One-X Communicator to our Ldap directory. It looks up names well, but for internal calls, the Communicator routes calls with 10 digits across PSTN vs 5 within CM . I'm looking for the location of file with attribute mappings within One-X so I can use the "ext" field vs...
  5. riggsme

    G700 Ethernet ports "no link"

    I'm building an S8300/G700 stand alone switch and have installed CM 4.0.1, configured the server, can access CM from ASA on the services port, and have updated the firmware. Here's the rub, when I plug one end of my crossover cable in to the Ext 1 ethernet port on the G700 and the other end to...
  6. riggsme

    Unregistered G700

    I'm banging my head against a wall attempting to figure out why my G700 won't register with an internal S8300 running CM 3.1.2. Any help would be appreciated. Here's my G700 config Last octet of IP addresses: .90 - P330 .91 - S8300 .92 - MGP .93 - Voip .94 - IA770...
  7. riggsme

    VoIP between S8300 and S8700

    We have multiple stand alone S8300's in G700's out in field offices which are connected to our WAN via Frame Relay. Currently, we only use the frame relay for admin. We'd like to start making calls between the S8300's and our S8700 at HQ. We're using CM 3.1.2 No overlap in dialplan. Request...
  8. riggsme

    Merlin Mail Personal Operator

    Not sure of my Legend Version, it is at a remote site, nor do I the version of my Merlin Main. I am positive it is a Merlin Mail. My Question: Can I set a personal operator from each mailbox for a caller to route out of the mailbox to an extension I set? I don't seem to be able to find where...
  9. riggsme

    Octel Msg 2000

    I'm working on an Octel Messaging 2000 and need to make an announcement mailbox. The documentation says it can be done, but does not tell me how. Anyone know? Do you know how to repeat the automated attendant or change the "0" out extension? Thanks for any help. Riggsme
  10. riggsme

    Auto Attend Call dropped

    Hi, I have a couple of questions: Does anyone know why my Auto Attendant on a 2.5 Magix Messenger w/ Magix 7.0 would drop calls after the caller dialed in an ext and the AA tells the caller "your call is being transferred"? It hangs up right after that statement. A difficulty that...
  11. riggsme

    Broken Dell Inspiron 4000 monitor

    Does anyone know a good place to find a replacement for my cracked Inspiron 4000 Monitor? I've done some searching and new ones are $500 to $700. A used one would be fine. Any ideas would be helpful. Riggsme

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