Search results for query: *

Customer has a MICS 6.1 w/PRI. Every time they loose power clock is behind however long the power was out but no programming is lost.. Any suggestions?

Client has 20 extensions and 5 lines.Only Extensions 221 (recp w/m7324 & cap) and 222 (T7316e)have the 5 lines appr/ring on them. AA is set to pickup after 4 rings at any time of the day. When 222 forwards her telephone to vm at the end of the day instead of the aa picking up after 4 rings it...

Looking for ideas. Thanks for the help. Customer has 8x24 dr5 and flash 2 voice mail. Has 1 main # and 3 rollover lines. All lines are on all 5 telephones (m7310). During the day when someone is there they always pickup the telephone. At night or any other time no one is there they would like...

Normally I just unplug the systems and relocate them. Is there a procedure I should be using,as far as backing up the systems I have the remote tools just never used it.

I have a MICS 6.0 and I am trying to program redirection. The telephone I am trying to setup has 1 target line assigned as ring only, 2 I/C, Prime line I/C,Line Pool PRI-A. I have allowed redirection in set capabilities and I am try to program the feature 84 on the set. Can anyone help. Please.

I have a MICS 6.0 and I am trying to add 2 caps to a m7324. Only the first cap works, the middle 1 is dead. My jacks are wired 568b with a 4-pair. m7324 on the blue. power for the middle cap should be on the orange. Power for the other cap should be on the green. Both power feeds are good and...

8-port NAM disconnecting calls. AA picks call up but there is just silence and then disconnects them after a couple of seconds.I know this is vague but I can get more details. Thanks

I have a customer with a straight T1 and a block of 40 2-way DIDS. I am only able to assign 23 trunks to the MICS due to the T1 not being a PRI. Am I programming this correctly? Or did the customer order the wrong T1?

I have client who is purchasing a new MICS 6.0 and is looking to upgrade their existing Flash voicemail. What are the steps to upgrading their existing Flash? Do I need to reprogram the entire VoiceMail? Thanks for the help.

Depending on the response here, I am looking to install a 2nd T1 into a clients existing Merlin Legend.First time for a T1 install on Merlin Legend.Looking for a "checklist" of things to do. I am willing to pay for phone support on cutover day. Please help.

Need to remove password expiration on all voicemail boxes. Please help.