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If I load a version 10 license in WebLM and am running a version 8 application currently (for any given application, say AES or CM), will the license work? I seem to recall that it does, but it's been a while. New England Communications http://www.necomm.com

Avaya is pleased to announce the availability of IP Office Release 11.1.3 software. This is a scheduled Feature Pack also addressing a number of issues found in the previous IP Office 11.1 GA releases. https://support.avaya.com/css/public/documents/101086241 Downloading now, will be upgrading...

I know nothing about Mac, but apparently it's Monterey IOS version 12.4 The latest client 3.28 is running like a dog an Intel Mac, the prior client 3.27 wouldn't even run on an M1 Mac. Anyone know about compatibility? Avaya KB is useless. And what the hell is sparkle? That's what one of the...

Ok, here's the user guide: https://ipofficekb.avaya.com/user/ipoffice/mergedProjects/manuals/phones/3720_IPDECT_User_en.pdf It says "The Transfer option is applicable only to Communication Manager" on page 41 Is this true? I'm incredulous! You can't transfer a call using a DECT phone on...

I've got an application server, getting the subject error when launching a web collaboration meeting either from the outside or the inside, doesn't matter. I've got valid certs and everything, can't find any reference to this issue. OneX portal on the same application server is working just...

If I have an R11 license can I run R10? New England Communications http://www.necomm.com

anyone out there have this patch handy? filename: CMM-00.1.510.1-0500.tar.gz Needed to get from CMM 6.0.1 to CMM 7.1 New England Communications http://www.necomm.com

With phones with this firmware, I'm seeing behavior different from what's documented. Upon enabling 802.1x, the phone is supposed to prompt for a username (MAC by default) and password. Then store it in NVRAM if it passes authentication. These phones are not doing that at all. In fact, a...

Is this doable? Can I have a single station/user or whatever have rights to only record "their" announcement. Say store hours for example, restricted to that stores manager? Eg not allowing that manager to make a mistake and edit someone else's store hours? New England Communications...

Anyone got a good SIP ATA that works with Session Manager? I've got a Patton M-ATA that works outbound but won't accept an inbound call. Too bad, it's pretty inexpensive. Who else besides patton out there is known to work with session manager? New England Communications http://www.necomm.com

So, you can setup multiple SIP Signaling/Trunk groups - no problem. Each of them with 255 members. Those trunk groups then can be in a route pattern - up to 16 of them. For a total of 4096 in that route pattern. How do you exceed this? I don't think a route-pattern can fallover to another...

You have to set the XMPP domain name and it has to be resolvable, eg you are pointing it to an IP address. In the event of a failure, how does the client connect to the secondary OneX portal? The Client still has the XMPP domain name configured but now that DNS entry is pointing at a server...

When uploading a new identity cert through web manager docs state all web services will be restarted. Does doing this interrupt any telephony services (server edition)? New England Communications http://www.necomm.com

Docs say that ContactStore is not supported on Server 2012 - only 2008, which is ridiculous. Is it true or is there hopefully an updated spec sheet that I haven't seen yet? New England Communications http://www.necomm.com

TDM station to PRI in same port network, intermittently getting no audio in both directions. Has anyone heard of this and it being the fault of the PBX somehow? Right now I'm blaming the carrier. Especially since the PRI is to an Adtran and it's SIP out to the carrier after that. New...

If I administer and use the second NIC (eth1) in server edition, do all services bind to that NIC and IP address? Specifically for my case, does one-x portal bind to and listen on that second port? By default 192.168.43.1 Or is it only active on eth0? I know for a fact that IP Office itself...

I've an issue on 9.1 server edition with SIP trunks. e129's DTMF tones aren't being (partially) recognized to some IVR's. 9608's work every time. Testing, from the customer's system I call my own voicemail system back at the office and login - 9608 sees all 4 digits. e129 sees the last 3...

So, what's the trick to getting this running? I've got my FQDN's and XMPP domain set, I can login with Communicator but I always get "Unable to connect to OneX Portal server Presence and IM will be unavailable". I can login to the OneX portal just fine. What am I missing here? TLS didn't...

This is a lab system, and it's running 9.1. System status can see the UC module status and it's booted and running. It's pingable and can web browse to it and ONex Portal is working. BUT! In system status under Voicemail - Voicemail type is "none" The IPO is set to "Voicemail Pro on UC module"...

I have 5 systems to upgrade, can I choose to NOT upload system files and simply upgrade the 500v2's and reboot them? Then, after the upgrades I can upload the system files at leisure. It just takes so long to upload the files to the SD card it's painful, and there's a window of downtime for the...