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I have a Ipo 500 v4.1(15)with pri and VM Pro. Presently incoming calls ring to AA. Customer wants calls to ring the reception phone first and if she is busy or does not answer ,the call should go to AA. (She also has a personal mailbox for x701) I tried changing the Incoming Call Route...

Does anyone know what this -ATC01203AEN Avaya IP Office Level Assessment is about? What should I study to pass this Assessment. Tx. ACSS - SME Communications (ACSS - 3000) Take this Exam to earn the ACSS: 3000.1 ACSS Small and Medium Enterprise (SME)...

Just installed a G430 lsp with r5.2 and a em 200 module with a 711 and 717 card. The g430 has a s8300 with a 711 and 717 card. Problem is that the cards in the expansion em 200 show "no boards" and if i reboot the g430 it is fine for a day and then back to the same problem. i have not swapped...

I need to do a system print from 6 ip office systems which are currently at R1.3. I was told that the Admin App.CD V3.0 is not backward compitable and I need a V1.3 Admin App. CD. I can not find the above cd on the Avaya support site. (The only cd I see that says Admin Apps is a V2.1) Any...

I have a client looking to use an IP office for a Call Centre on an M1. Could you confirm that the IP Office supports Q.Sig and is likely to work when tied to an M1 with PRI ties? Any other ideas would be helpful as well.

I am networking 3 BCM R3.6 using Voip Trunks. I have ordered the apporiate Voip Gateway Trunk Keycodes. The systems are NOT going to have Centralized VM. Do I still need 3 MCDN Keycodes? TIA.

Want to network VM Pro to an Octel voicemail. Does VM Pro support AMIS networking protocol? TIA

I have Partner ACS R3.0 and changed from loop start to centrex lines and now CLID does not work. Have confirmed CLID is coming through on the Centrex lines by using a CLID box. Any ideas? Was told that sometimes CLID format is different on Centrex Lines, how do I fix that?Update Processor? TIA.

Is whisper page available on Magix R.4 and how do you programmer it? Thanks.

Hi , I have a Magix R3.0 V7.0 and am trying to programme an extension for rcf with simul int alert but as soon as I dial #33 and then #, I get the turkey tone. Has anybody got this to work? I have pri pool 890 set up with remote call fwd allowed for the extension. Remote call fwd works fine...

On a CICS 1.0,I can only get 8 stations to work, the rest of the station ports only flash when sets are connected. Is this a limitation on the 1.0? Is there something in programming that needs to be turned on. Cheers!

Symptoms: A loud burst of static followed by a dropped call. Cause : The problem has been diagnosed to be a defective DSP on the Transtalk 9040 601A1 TDL/DCP Module. The above is from Avaya's Technical Tip. Question:Does anyone know what Version the defective DSP's were and which...

I am using a Partner ACS R5 Remote Admin Software, R5.0.0, V5.0.0.4, which I down loaded from the Avaya Website. The COPY feature for the Button Programing for extns. does not work. Does anyone know if there is another version or has anyone been able to get this to work? Thanks.

Does anyone know if there is a device that can be hooked up to an MLX5D set that will ring or flash when the set is called? and how? I know the Universal Telephone Alert will work but only on SLT port. Thanks.

Can anyone tell me the impedence settings for the 800DID card? -900 or 600 ohm (fixed) -gain/loss or 0db -levels in on trunks (set at -3db right now) Thanks in advance.

Please reply to this question A.S.A.P,if you know the answer I have a Magix 2.2 with PRI from AT&T. I need to know 2 things: 1-Does the Magix have the ability to dictate what the "Call Display" information will be for their Outbound calls? 2-Does the Magix have the ability to send...

Hi, I am using the Partner Acs Remote Admin.software and am finding that out of four Partner Acs Processors, two will not connect to Extension 76 for Remote Access. I transfer to extn 76 and can hear the modem ,connect but do not get the password box and then get a message, "Session...