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I have been using SMDR 6 for a while now and have gotten proper callid number information reporting when connected through a PRI to telco. Recently, I added several "POTS" lines with callerid on them and connected them to a callerid card (in lieu of the older LS/DS). I am able to get callerid...

Does anyone have the CTI 100 API documentation or know where it can be found?

Would anyone know if there is a choice of an F range for installing and using a CP100, latest software? I would like and try to put it on a system with a pre existing NAM and keep the NAM in place where it is. I know the Startalk Flash has that option, but I have had conflicting reports on the...

Hi, It would appear that once in a while (maybe 1 out of 100 calls) we will get a 1/2 ring then a hangup on an incoming target line (from a Telco PRI). The person calls back and everything is OK the 2nd time. Has anyone experienced this type of problem and if so, what did you find?

Hello Norstar Group. Perhaps this question is better posted in the General Telephony Discussion, but I have had such great success with you guys that I though I would try here first. I have been struggling with this problem for many months now and it just occurred to me that this was probably...

I am not sure what you call this, but I will try to describe it and hopefully someone out there will know where to find one. I need a small plug in device that fits into a KRON (BIX) CRON??? block and gives me 2 metal leads which I can then connect a test set or meter to. I have seen them...

Hi, I am really stuck in a situation where I need to see the DTMF digits that the Norstar Trunk module is sending to the Central Office over a POTS line. I was hoping one of you seasoned experts could suggest a tool that hopefully could be purchased inexpensively to let me see the actual...

Hi, I am really stuck in a situation where I need to see the DTMF digits that the Norstar Trunk module is sending to the Central Office over a POTS line. I was hoping one of you seasoned experts could suggest a tool that hopefully could be purchased inexpensively to let me see the actual...

Hi All, I am very new to Meridian 1 programming and am finding it somewhat difficult to decipher all of the pneumonics. I understand that a product called OTM is a much easier way to do all of the programming on an Option 11C and was wondering where I might find this product and what the...

Hi, I am very new to Option 11C programming so please forgive this question but I have looked on this forum and cannot seem to get a clear answer to this question. Can one use Telnet to connect to the Switch so that one can do programming on it, like you can using the TTY port via serial...

I have had a T1 span between 2 MICS ryunning in E&M mode for some time now and users on 1 switch can make calls through the POTS trunks on the other switch. Now that I have upgraded to V6.1, the switch seems to be loosing digits when it hits the routing table of the 2nd switch while placing the...

I was told that you can send faxs to a CP150 by setting up some parameters in the web interface. My understanding is that the CP150 recognizes the fax tones and stores the message as a fax and then you can choose to send it to a real fax machine for printing later. Until then, it must appear...

I understand that by using a routing schedule other than normal, you can setup an alternate route for your outgoing calls when a line pool is all in use. I have node this successfully using Mroberts instructions and the only problem for me is that when this situation occurrs, you get a message...

Hi, I have some confusion about which DS trunk cards will work at all with the MICS (fiber) unit. Now I understand that only the NT7B75 (LS/DS) and the NT5B41 (CLID) cards will fit in the core as well as a fiber trunk module and will work in either. I also understand that the newer Global...

Having not done this before, I ask the basic questions 1) When using just a single 6 port combo expansion card with no other 6 port cards (either combo or expansion) does it go in the slot on the left (where the services card would go) or on the right (where the first expansion card would...

Does anyone know if the Flash 4 is compatable with the older 8x24 DS switches? Are there any software revisions that will or will not work with this old switch?

I just installed a new CICS 6.0 SIP and am trying to get it to work with my Flash4. I am using sofware 2.010 and it is not coming up. Is that my problem? What is the current version of flash sw that is compat with CICS 6.0?

This has been quite an experience. I have now got my 2 MICS talking together using a crossover cable and MCDN and PRI keycodes on both. HOWEVER, I cannot for the life of me get a user on System B to dial the PSTN though the PRI span to an LS/DS on System A. This used to work just fine with T1...

I was of the impression that the SystemID was embedded in the Prom of the MICS unit itself and would never change. Yet I have heard stories on this board of how people are stuck because their sysID changed and now all of their software keys (pri enabler, mcdn) are useless because they are tied...

Hi, Customer wants to call a main number at his office and if noone is available to pickup the call, call should be redirected to a cell phone. Is this possible? User has a 4.1 MICS and Startalk Flash 4. It would be OK if call was managed by an autoattendant as long as the call could be...