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We have a server that had some issues with Arcserve and after many people trying many different things, we are now at a point of no return. The services won't start, some folders (including the Program Files\computerassociates) folder have been deleted but we are unable to reinstall the product...

I'm trying to add users on my Sharepoint services site with my address book but my computer always just hangs when I try it. Any suggestions? I am running Sharepoint team services on a Windows 2003 server and a Windows XP client with Office 2002.

Does anyone know where to put the MLF when you upgrade to Arcserve version 11? It does not work when you install Arcserve 11 on the D drive and the MLF is in C:\CA_LIC. I also noticed that c:\ca_lic is not created when you install (not upgrade) to Arcserve 11. What up with that?

I previously used Arcserve 2000. I would run a daily script that would empty the contents of Brightstor.log before the evening's backup. I am looking to upgrade to Arcserve version 11 and noticed it does not work anymore. When I use "net start>Brightstor.log" I get the error "The process...

We are currently using v7 and aren't too pleased with the product so I am currently testing to see if our corporation should upgrade to Arcserve v9. In the pre/post section of a backup, I have scheduled a job to run before the backup job with a delay of 10 minutes. Essentially it is this line...

One more question, I can't seem to save the contents within the web root folder. I stop the following services before performing a backup: WWW Publishing Service Indexing Service FTP Service IIS Admin Service but it still doesn't save. What next?

Is anyone else having the problem of backups not running? It's in the job queue but the date doesn't change. I schedule a backup to run on August 21 (it's now the 23rd). It didn't run the backup nor did it change the date to the next day. There is also nothing in the Activity Log aside from...