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I have been subcontracted to replace a nam 4.1; hard drive OK. Can I back up the db and the sekur and upload to another unit of the same version, or is it better to reload from scratch?

Mics V4.1, Call Pilot150 V 31.10.14.22. Auto att answers inbound PRI call, sends to a hunt group and rings stations properly. Overflow happens but the call only flashes the icm key- no ring. If you dial the hunt group DN- call follows then overflows to op with ring and flash on the icm key. HG...

CCR tree answers analog trunks. Caller Dials "1" to ring 3 exts and if no answer, forward to a mail box of one of the exts. Call returns to the home message. Any way to route a call to multiple sets and fwd to a vm box? MICS V7.1 and Call Pilot 150 V3.1

MICS XC4.1 I set up automatic night ring service, On at 20:00 and off at 8:30AM M.Tu,W,Th. Fri 20:00 to 10:00AM, Sat 17:00 to 10:00AM and Sun 17:00 to 8:30AM. The display shows services ON and all proper phones ring. (Ring Group 001) When 8:30Am System shows Normal Ring Service- time display...

A nursing home with 40 resident rooms, no mailboxes, wants the auto att of a CallPilot to transfer incoming calls. Wants to avoid upgrading license ato add more MB's.

Customer has 2 PRI's and a T1. The T1 is a dialer that distributes inbound calls and is in pool B. It is reached internally by "98". Outside agents need access to the T1;can a pri DID be forwarded to "98" or transfered to "98"? Threr are two DS trunk cards that may be available for DID if the...

The caller leaves a message, outdial calls the pager company, pager co beeps 3 times and waits for digits to pass. Norstar waits too long, pager hangs up, we send the digits. Where are the adjustments to the wait intervals and the pauses?

I have a Ver 3.1.02 Norstar Flash (4port)on a MICS running DR6.1 The voice mail defaulted at 8:30am, no power surges or outages. The restore card was also blank even though I did a backup 3 mos. ago. Had to hand rebuild system. Any known problems that could cause a default like this? The...

I need station message detail recording information for a 3rd party platform to develope a call record database. What format does norstar 8X24 running DR5 develope and how do you get an output?

This version has a save/restore function. No directions with the software. How do I save and restore the VM database? What is the password when in F983 and you press a "3" or an "8" ?

Working with a MICS 6.1 to move a key module from slot 6 to an open slot 11. I need to add another M12X0 for more trunks. Can I turn on set relocation and swap fibers 6 & 11 then turn off relocation? Then delete M0X16 slot 6 and install a M12X0 in slot 6?