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We are trying to add a new card to a Merlin Magix. I have powered down the main ans expansion cabinet. Installed the card in the next slot in the exp cabinet. No phones. Got a different card, still nothing on the new phones. What am I missing? Thanks for your help. Chuck Berg

Have a customer with a T-1. We are using two way DID's and need the calls to ring to the Auto Attendant. Right now they are going to the operator. The DID's do not match the numbering plan. What can I do to make the calls to ring to the AA? We also have local trunks in a seperate pool for local...

I am not sure what vmail this is, but I need to connect to it and program the mailboxes the cabinet is blue and it says Vodavi on the front. it has 8 port LED's onthe side Model no:DL I am using the same cable I programmed the Triad system with. Chuck Berg Performance Telecom...

Can i connect a loud ringer or even a PA2A on the port of a partner phone and be able to hear this phone ringing in the shop? They are using 206 modules. Chuck Berg Performance Telecom www.performancetele.com chuck@performancetele.com During Hours me@chucks-web.com After hours

I have customer that wants a dorr box for the front door. When customers press the button, they want it to ring several phones at once and then somebody will answer it and find out who they are here to see. Is there an all ring calling group that will ring several phone at once when a door...

I have service set up to ring several phones. Problem is that it goes to a ringing phones voice mail box. I have removed all those that have mailboxes and now it goes to the general mailbox. How can i make it go to the Auto Attendant after so many ring in the nimght mode? During the day mode it...

I am going to do an install of a BCM next week. What kind of tails do I need to terminate the stations and Co's? Never even seen one before. Thanks for your help. Chuck Berg Performance Telecom www.performancetele.com chuck@performancetele.com During Hours me@chucks-web.com After hours

I have a customer that wants me to move their system. They now have 6200-6299 DID numbers and extensions 200-299. In the new location they are having 2100-2199 DID's. Will I have to change the extension numbers or can I just point the new DID's to the extension I want them to ring to? Thanks in...

I have a user that has a Comdial Impact. They are using the handest and trying to turn the volume up. On the display it just says headset and does not turn up the volume on the handset. In the users guide it says just press the intercom and then choose handset, headset, or speaker and set the...

I have a Star talk Flash that don't seem to be working any more. The light is on. It don't answer though. The system don't see it either. What is that db25 port for...can I use it to see if the system is really dead. If i get a new one...can I use the same pcmcia card and keep the memory? Thanks...

Here is my problem. I go the a website and enter my user name and password, the window pops up and asks if I want to save my password. I click yes and move on. I come back to the website and normally I just double click on the ueser name and the list comes up. There is nothing saved, I have to...

I need to know how to erase the entire system programming. It is a Merlin Magix 1.0 v6.0. Any help? Thanks.. Chuck Chuck Berg Performance Telecom www.performancetele.com chuck@performancetele.com During Hours me@chucks-web.com After hours

Does anybody know where I can get a 355A adapter? Thanks for your help. Chuck Chuck Berg Performance Telecom www.performancetele.com chuck@performancetele.com During Hours me@chucks-web.com After hours

We have a customer with a CICS and a Startalk Flash. When they leave a message, they would like to be able to dial another extension after they leave a message. Right now when you press a key to end the recording it hangs up. Is there a setting I can change. Chuck Berg Performance Telecom...

I have a customer out of town and they have a Fast Rad instaled on the system. Do I need special software ro program the system, if so do you know where I can get a copy? Thanks for your help. chuck@chucks-web.com Chuck Berg Performance Telecom www.performancetele.com...