I am capturing CDR data, which has been working fine. I have just about finished completely writing an application to perform billing for accounts. The system determines what account the agent was woking on, by the incoming dialed number (i.e. the vdn#) of the call, then traces down the...
I am on R6 on a G3si and I am trying to have the ability to forward calls to remote covered agents extensions (ext has remote coverage) during off hours.
I have call coverage for call forwarded off net enabled, so in my theory....... I have a vdn, that links to a vector, that routes to the hunt...
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