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Can anyone help me achieve this task. I have a panasonic TDA100 and want to a situation where an extension on a reception desk can automatically call a designated extension number immediately it goes offhook. Thank you

Hello, after a power failure, my 16 port digital station did not come up when the power came back on. when i reboot, the LED stays on RED and then flashes Green and goes back to red. Can anyone help me here. I power on the module before the control unit. Thank you

Hello can anyone help me with this error? The Hardware Configuration does not match for the locale. Administration will not be vaild. Exiting the apllication thank you

Hello, I recently installed ISDN(PRI) in my Avaya 403 and want to assign individual direct lines for some particular users. I am able to route calls on specific channels to the users but want to know how to assign the same lines for outgoing calls for the same user. thank you for the help

Hello, I have a IPO403 for my small office and currently using 6408D+ on the DS16. Can i change and use 2420. I want to change the Type of Phone we are using

I have taken the steps in implementing SCN using a IPO412 and IPO406 but calls cannot ring at either side. SysMonitor shows the following: 602046mS CMMap: Mapper::AllocateCodec unable to allocate resource 602046mS SCN USER: MakeCallToNetworkedPBX: pass=1 type=5 ipad=192.168.2.237...

Hi, can anyone help me on this issue. I followed the implementation points on setting up SCN but after following the steps provided, all calls to the remote office DO NOT ring but then it goes to the voicemail after 4 rings. They do not ring on both sides.

Hello, I will like to know if Panasonic KX-TD500 is a discontinued product.Also does KX-TD500 support IP cards for VOIP??? Thank you

We currently run Avaya S8500 server and G650 Gateway. Some of the users have access to dial international but we looking for ways to restrict their calls to a set of defined international numbers. That is if the number you dial is not part of the defined list the call will be restricted. Any...

we currently run IP Office 406 with Analog Trunk and Digital Extension at our main branch and would like to install another IP Office 406 at our remote branch and connect the two sites. any ideas how to go about this. There's alread a Point to point WAN connectivity linking the two sites. Do i...

I recenlty replaced my spoilt Avaya Attendant Console 302C with a 302D but have humming noise when making or recieving a call. Is this a problem with the new console??? Please Help

Hi can anyone please tell me if i can replace my old console 302C with a 302D. The old one got damaged. Thank you

How can I create a personal CO with my IP Office 403. I use a digital phone 6408 and will want to create the buttons for the direct lines for the individual users. Thanks

I have just installed an Avaya IP Office 403 and it has poor Voice quality. The internal communication (extension - extension) calls are good with clear voice but dialing through the analog trunk lines or recieving calls on the analog trunk lines are not good at all. Can someone please help me...

I recently lost my Tone Clock, Network Control and Processor due to power outagaes and surges. After replacing these cards i have this Major Alarm. License Error and it stated that call processing will not work after 144 hours. How can I resolve this issue??? is this due to higher version of...

Hello, Can anyone help me better understand the CDR Data output from an Ericsson BP250. Any refer to ericsson documentation will be very welcomed. below is a sample 02160952 0010 0000 404 680436 1170 00

I need help in understanding the data collected from my Lucent Definity Prologix. I have a call accouting software connected to the pbx and it sometimes reports calls with duration up to about Nine Hours (9:59:12) with duplicate and also the date and time of the calls are the same. Can anyone...

I need to upgrade my Definity Prologix to software version R11 to enable me administer outgoing trunk disconnection. Can anyone help me out on what to do and where to get the software for upgrade. Thank you

Can someone help me here. I want to put a threshold on calls make on my CO Line. I use a definity Prologix. What programming do i need to do to make this possible. thank you

Can I use prologix RTU in G3Si??