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  • Users: phngrl
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  1. phngrl

    Restricted access to tie line between two 11C's

    Hi Everyone. We have two Option 11c's connected via a PRI TIE. All 2xxx dn's are in one building, and all 4xxx dn's are in another and a DSC routes them accordingly. We just installed a CIC predictive dialer with two PRI interfaces into the 11C with the 2xxx DN's. The functionality is...
  2. phngrl

    DID programming on Option 11C

    Hello. We have never used DID's at our sites before - always an auto-attendant. How do I program a DID that is coming in on a digital PRI? Is there anything I need to verify on the PRI configuration? How do you specify the DID to terminate on the phone set itself- what would the key assignment...

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