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Needing to pick up some additional Dect R4 equipment and our regular partner/vendor is saying that Avaya has stopped making the Dect wireless equipment. I can't find the rack chargers anywhere online and supply of the 3735 phones is limited. Avaya still has the R4 lineup on their site with no...

Running VMPRO 9.1.1.0 and trying to set a user/password for voicemail to email SMTP authentication. We keep getting a 'Password Encryption Failed. Please renter the password' error when we attempt to save. Saw a reference to deleting the VPIM key, restarting the VMPro service, and reentering the...

Just picked up some 3735 Dects to use with our existing Dect install. The 3735's were listed as 9.1 compatible but I didn't dig further to realize they need SP11 minimum. Anyone have a link to SP11 or SP12 they would be willing to share?

Trying to add a couple 3725's to an existing Dect R4 install and the phones will not subscribe. System is in Provision mode and the users/extensions show up in the dect base station interface after creating them in the IPO but when we attempt to subscribe it fails. Event viewer on the base...

Been experiencing issues with our carrier over the past week, one of their main trunks was cut and they are slowly making repairs. We have a PRI on both sides of our SCN I have configured a fail over ARS to allow outbound calling via our other IPO but we get a dial tone the entire time the...

We have started having a random issue with our SCN which has been running solid for years. We have two 406V2 running 5.0(8) and over the past month or so the SCN will show as being up but calls placed from one 406 to the other just go to a busy, if we reboot either 406 things go back to normal...

Using a 5420 digital set and trying to use a Plantronics Savi745 headset with a APV-66 that connects to the headset and EU24 port. Problem is the user is currently also using the EU24 Expansion Module. Has anyone tried using a RJ12 splitter on an EU24?

We have a couple 406v2's SCN'd running 5.08 and I need to add a SIP door phone at a third facility connected via wireless link to one of the 406 sites. Wondering if we are going to be able to acquire the SIP Endpoint license for 5.0 or if we are going to be forced into upgrading to 6.0. Can...

Running VM PRO in Intuity mode and have a request to change our auto attendant. We are looking for a setup where a caller can press 1 for marketing, 2 for sales, 3 for AP, etc. The problem I am having is that we have 3 digit extensions and are using 100's-700's. So when I setup the VM Pro Auto...

Adding some 3725 Dect phones to our IP-Dect (not R4) system. Got everything worked out except I cannot get the VM to connect via the system menus. Our shortcode is *17 and I used the WinPDM to change the Voice Mail Number to *17 but when the phone tries to connect to check voice mail it goes to...

We are using 3720's on the old IP Dect. Is there anyway to set the time on the 3720's without AIWS? The manual shows that there should be a Set Time option but our phones don't show that only the option of changing the Date/Time format. I couldn't find the option in the WinPDM either. Thanks!

Trying to find some alternatives to the old 3711 dect handsets. I have a Siemens A58H (GAP Compatible) that was mentioned working in a previous thread thread940-1589804 but I cannot determine the IPUI/IPEI. I can enter the Service mode but don't see anything resembling the IPEI and intigrants...

If I have a 3711 Dect and two IPO 406s connected via SCN, is there any way to have the same extension work at both locations without utilizing hotdesking? I have a user setup as extension 136 on site A, configured the ADMM and no problem. Went to site B added the phone to the ADMM and it took...

I need to archive some users email as we are approaching the 75 GB limit on our Exchange IS. I was going to use exmerge to archive email older than 4 years but I am not sure if I am going to break single instance storage on the information store. From searching it seems like the SIS is only...

Anyone have experience with any non Avaya rugged dect phones that work on the IP Office R3 dect system? We have have trashed two of our ten 3711's in the last six months.

Not sure if I got a couple of bad handsets or what but I have a few 3711 dect phones that will not give a voice mail indication. All phones are on the same software version, there are a 3 different hardware versions but I don't think that is it as I have two phones on hardware version 3.12.12...

Just setup our Dect system, a combination of RFP32 and 34's using all 3711 handsets on a 406V2 with 5.08 loaded. Two questions, we have some users that will be hot desking based on what shift they are working. Is there anyway to show a logged in user name or extension number on the 3711's...

Our VM Pro is running on an old Windows 2000 desktop that is on its last legs. Looking to move our VM Pro install to an existing 2003 server. I have read the docs and posts on moving to new hardware but haven't seen anything on hardware and OS change. Do I need to be on the lookout for anything...

Are there any headsets compatible with the 3711 Dect phone other than the Avaya labeled one? Can't seem to find any info on the headset or the jack.

Looking to implement a wireless solution in our manufacturing facilities and warehouse. I have gotten mixed feedback on which solution has a better track record. Just wondering what you would recommend and what headaches or successes either solution has dealt you. We are running 406v2 currently...