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Hi, From reading, in this forum, at one point there seemed to be problems connecting a MAGIX to a DMS500. Is that still true? Touch Tone Tommy's FAQ which is the most recent seems to say that it can be done. Can it? Has it been done? Thanks for your time.

I have a Definity G3I9 connected to a key voice voicemail. This uses mode code and it seems to work ok most of the time. It needs to work perfect all the time. The worst thing is that instead of a call going to a user's mailbox it will go to the main auto-attendant greeting. Of course...

How do I set up queing to work on a calling group on an NEC DS-2000. I know it can be done. I just don't remember. This will have three incoming trunks. One to three members in the group. The system has Intra-Mail. I think it is version 3.21 Thanks for your time.

Can a console( a real 302 console) be a member of a hunt group by using it's main extension number? Or does it require x-ported extensions to be on the console? And if so, can the other memebers of the hunt group be regular stations. I don't think this customer has vectoring. Thanks for your time.

Hi, I have a customer that has an application that runs on their Win. 2000 PC. It sends faxes out through an external modem/com1. We're trying to send it through an analoge extension on the IPO. And then through a PRI T-1 out of the IPO. With a Robotics 33,000 baud modem I can get the call...

Hi, I have a customer with a Partner 6.0 - two slot carrier - large pcmcia voicemail. Five lines in use. The fifth is a shared fax. 11-13 stations. Extension 25 is connected to the fax and it only rings on line five. It does not have access to the other four lines. The problem is, sometimes...

Hi, We have just installed an IP403 with a T1 PRI to a Definity. I can recieve did calls through the Definity. I can also call any station in the Definity. And any station can call the IP Office. Where I have a problem is getting out of the Definity using the T1 from the IP Office. Should I...

Hi, We have a G3i that is connected 24 channels to a magix using t-1. Most of the calls from the Magix to the G3 work OK, but calls across channels 19,20, and 21 from the G3 to the Magix fail everytime. We have done all the tests we know. Ds1 board tests. TTR tests in the Magix, etc. We...

I have a customer that has one PC on their internal network that can access the internet through the DSL, but can't access sights (that they have used B4) that respond with a "logon" screen. Some work was done last week on the main application server, but this PC does not use those applications...

Hi, We just connected an AUDIX Intuity LX to a MultiVantage PBX. It (the VM) seems to want to busy itself out. We are using mode-code because the VM we replaced was connected using mode-code. Why would this do this? We'll be at the customer site again on Monday to check it out closer. It's...

I have done everything (I think) that I've read about to get this user's mw lamp (ext 4006) to light. Can anyone help me? This is a G3iV7 with audix VM I have: Shut down the voice mail and restarted it. Removed the station and re-entered it. Removed the sub from VM and re-entered it. Changed...

How do I connect the two using IP trunking? Thanks

Hi, I have a customer with an ACS 5.0 and two 308EC modules. If a call has been transfered from one station to another, a third user can pickup another line and hear one side of the transfered conversation. This does not happen on all calls. Seems only on a transfered call but not always. It...

I have a Partner ACS 5.0 with Partner Messaging 1.0 I cannot get the message waiting lamp to trunk off on ext 10. I can leave a message at 10 internally or externally and retrieve the message but the only way I can get the lamp to turn off is with "Feature"10. Thanks for your time. RB

Hello everyone. I have a customer that is an answering service. They use DIDs into a System 25 which uses PDCs(Personal Dial Codes) to identify which name and number is being called from the outside world. Ex: A patient for a Dr. office dials 272-4355(the doctor's number) The office is...

We are using a T1 to and from a Definity G3si. Things seem to work OK most of the time, but sometimes calls from the Magix will lose a digit or flip flop a digit and go to the wrong location. We do have a few portable phones connected as analogs that this happens to most of the time. But, it...

Hi, We are using a T1 to and from a Definity G3si. Things seem to work OK most of the time, but sometimes calls from the Magix will lose a digit or flip flop a digit and go to the wrong location. We do have a few portable phones connected as analogs that this happens to most of the time...

I need to add two T-1 circuits from Qwest to this machine. Can anyone help me? They will be sending DID digits. These will also be used for outgoing calls. Thanks Rex

Hi, I have a customer that has a main answering position that answers most calls and is owner of five specific lines. Those five lines need to start a delayed ring at a second station after four rings (standard delay for Partner II) and then go to voice mail after four rings at the second...