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How do I perform a backup on this system? The KSU is a MICS running 2.0 software. Thanks

My customer wants to have the ability to turn off and on the Auto Attendent with a button on the console. Is this possible? Thanks

I am trying to call forward a 500 set through the use of software so I dont have to be on site to do this. The only problem is the switch wont let me. I am running succession 3.0 . Any suggestions? Thanks

I am looking for information on a DAC part# 500-5068-103 rev. B made by digital techniques inc. back in the mid 90's. The company no longer exists and I need the manual for it. I am using it for the recording of an attendent at a police station using a m7324 set. Thanks

I AM USING ANALOG STATIONS FROM AN OPTION 81 TO FEED A CICS AS TRUNK LINES. CALL ID INFO IS ARRIVING AT THE SYSTEM BUT WONT PASS THROUGH THE CICS. ALL PROGRAMMING FOR THE CICS IS CORRECT. IS THERE SOMETHING IN THE OPTION SWITCH I NEED TO DO TO MAKE THIS WORK?

CAN I REUSE THE CICS 7.0 UPGRADE TOOL MORE THAN ONCE?

CAN THE KSU OF A CICS BE REPLACED WITHOUT LOOSING THE PROGAMMING OF THE SYSTEM?

My Audix intuity time is different than my prologix time, every message is stamped ten min faster. Is there a seperate place in the audix to change the time, or is it supposed to read the prologix time. Thanks

I have an old Compact 6 X 16 that someone has changed the installer password on. I tried using a fast rad to reset it but the software wont support the browser tool. Is there anything else I can do?

I CAN ONLY RECEIVE 1 CALL AT A TIME WHEN USING THE APPLICATION BUILDER. I CAN USE THE ASSOCIATED SDN TO ANOTHER APPLICATION SUCH AS VOICE ITEM MAINT. AND IT WORKS FINE. WHAT IT DOES IS IF THE FIRST CALL COMES IN AND IS LISTENING TO THE AUTO ATTENDANT, THE SECOND CALL COMES IN AND RINGS ONCE...

Someone has changed the installer password on my norstar. Now I can't get into the system. How can I fix this? Thanks

When I remotely access a CICS using the IRAD it keeps the line tied up and will not release it. I have supervision turned on and it is release 7.0 . What am I missing to solve this? Thanks

I CANT SEEM TO GET A U.S. ROBOTICS MODEM TO WORK WITH MY OPTION 81. IT IS A MODEL 5686E 56K FAX MODEM V.92. I HAVE A MORTOROLA MODEM THAT WORKS FINE ON THIS PORT BUT I CANNOT MAKE THIS ONE WORK. DOES ANYONE HAVE THE CORRECT DIP SWITCH SETTINGS FOR THIS MODEM? I HAVE IT SET LIKE NORTEL SAYS...

I am having trouble transfering calls generated from a prologix to the outside world. For example, if I call from the switch to an outside number I cannot then transfer that caller to another number outside the switch. If I call from the oustide world into the switch, then I am able to be...

HOW CAN I EXTEND THE TIME FOR MENU BOXES? IT SEEMS LIKE THERE IS ONLY 30 SECONDS TO RECORD THE MENU AND I NEED ABOUT 40 SECONDS. PLEASE HELP IF YOU CAN, THE CUSTOMER DOES NOT WANT TO CHANGE THEIR MENU. THANKS, RICHARD

I have a Meridian option switch and my customer is wanting to install wireless phones within the building. It is a 3 story hospital and I am unfamiliar with the choices that I might have. Can anyone suggest a solution? Thanks Rich

I HAVE A PRIVATE LINE PROGRAMMED TO RING ON 12 SETS, BUT IT IS ONLY RINGING ONE SET INSTEAD OF ALL THAT ARE PROGRAMMED. I HAVE THIS SAME SETUP AT ANOTHER SWITCH AND IT WORKS FINE. IS THERE ANYWHERE ELSE THAT I MUST CHANGE ANYTHING? THANKS

I INSTALLED A FLASH EXPANSION MODULE IN A STARTALK FLASH BUT IT WONT ALLOW ME TO ADD ANY MORE BOXES. I FOLLOWED ALL OF THE DIRECTIONS BUT TO NO AVAIL. DO I ALSO NEED A KEYCODE TO TURN ON THE ADDITIONAL MAILBOXES. THANKS

I am trying to activate the callpilot application builder but have not done this before. I know how to build the call flow portion, but not how to get the callpilot to answer the incoming lines to the option switch. I am not sure how to build the sdn to point at the application or any of the...

I have a private line coming into a option 61C that I would like to have the capability of voice mail through the callpilot. I am told I cant have this but I dont know if that is really true. If I can have this how do I set it up? I have tried every way that I can think of to make it work...