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  • Users: phoneguys
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  1. phoneguys

    Phantom Mailboxes

    need to set up phantom mail boxes in Partner - 30 actual extensions plus 45 additional phantoms or mailboxes without phones. Made all the selector codes 'direct extension transfer'. Transfers outside calls via Auto Attendant directly to phantom mailbox (ex. 85), how do we transfer to the VM...
  2. phoneguys

    Merlin Mail Auto Att Line Assign

    Programming an old Merlin Mail for Auto Attendant and need to know how to program the lines into it.
  3. phoneguys

    Ringing with delayed announcement

    We have programmed the auto attendant for 3 calling groups. Each has it's own delayed announcement, however while waiting for the group member to pick up the call, it continues to ring while on que rather than play music or be silent waiting for secondary announcemnt. Ex: call comes in to auto...
  4. phoneguys

    Outcalling from a partner VM

    Customer wants to have Auto Att dial an 800 # automatically when a certain selector code (ex = 1) is pushed. Has centrex. Dials out but call will not complete. Any ideas? Thanks
  5. phoneguys

    Hands free answer on intercom

    The HFAI caller can be heard, called party can not be heard. The HFAI lite is on. After several calls are made, one may work. Processor Rel 4 has been changed. Any suggestions?

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