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Does anybody out there use the Whisper Page feature on a Definity? If so how does it work for you, if a user is on a speakerphone call and someone whispers then, does the person I am talking to hear the whisper page? We have found on our testing that yes they do hear, our system is a CM 2.1.1...

Does anyone have any documentation on how QSig Path Replacement works and specifically with voicemail? I can find very little besides screen references but no documentation on how to set it up on a trunk group with screen references. Does anyone have QSig path replacement working currently and...

We are having issues with calls to and from Softconsoles at a site in which the operator will be in the middle of the conversation and will drop the callers. This issue is only occuring with the Softconsoles and we have changed the ports of the talkpath phones they are using. Here are the...

Since we upgraded our S8500 from 2.0.1 to 2.1, the 3616 wireless Avaya sets will not register they just say trying x.x.x.x..... Where x.x.x.x is the CLAN, we used a sniffer on the AVPP (SVP) server and see all of the H.323 registration packets as they should, however the phones will not...

Does anyone out there use the Windows 2K RAS Server VPN with an Avaya IP Softphone? Does it function correctly, we are having issues with registering the IP Softphone when connected via the Windows PPTP VPN. We have tested the IP Softphone on the internal LAN and it works flawlessly, however...

We have had 2 clients running G3V6 03.2.239.7 release Si's and both of them after Jan 1, 2004 had their BCMS data not refreshing, if we did a 'list bcms .....' commands the information in the PBX would not update. We found after a reset system 4 that the PBX BCMS data was updating properly...

We are having issues with Paging groups if we assign more than 18- 4620 sets in paging group on S8300. Does anyone else have this working, the system limit is 32. We can add all 24 sets, but when we page, some of the phone ~6 of them don't hear the entire page, they miss the first 5 seconds of...

Has anyone had an issue with 46xx IP sets in paging groups? As soon as we add over 13 IP sets some sets hear a delay before the page as a result they miss out on the first 6 seconds of the page. I checked the sets that are getting the delay before the page have their speakers go off hook at the...

Does anyone know what command I can use or where I can go to find the MAC for the Network Adapter for a CLAN board, Medpro and the Intuity LX? We are seeing some broadcasts that seem to be coming from the CLAN board but I cannot tell what the MAC address is for the CLAN to verify if it is the...

I am importing records into Goldmine and am wondering if there is a way to automatically assign a Call and assign a Code during the import process? Also is there a way to spread the assigned calls, say 50 a day? Any hints or tips on importing or automating this would be greatly appreciated. We...

We have a client that is connecting via a Cisco VPN to our HQ office. The VPN client seems to be working fine, I can ping and resolve the Exchange server and see the client's IP on the Exchange server with a NETSTAT command. However when the client opens Outlook XP they are prompted for...

Does anyone know when Goldmine will be supporting Calendar syncronization to Exchange 2000 Calendar Thank you, Frank Mirecki BrantTel Networks

Does anyone know how to capture CDR via the C-Lan card. I have created a Node Name with the IP of a server, and have set CDR1 up and it seems that the Definity is sending data, however, what do I use to capture the data? Thank you, Frank Mirecki BrantTel Networks

Can you please tell me the ports and protocol that the IP Softphone/Agent use, so I can set the firewall to allow IP Softphone/Agent access for telecommuters? If you can supply me the link of where this information is it would be much appreciated. Thank you VOIPeng