Search results for query: *

Hello, we are running Arcserve Backup 15 with a Tandberg StorageLoader Ultrium 4. In Arcserve Device-Manager I can only see slot #1 to slot #7. Slot #8 is not shown. It doesn't matter if I configure slot 8 in the storageLoader setup as the cleaning slot or not. Arcserve won't show the slot...

Hello, we use the LinuxAgent and the backup works well. But I want to shutdown SQL-Database and some other things before the backup and use the option "-Prebackup filename" to run "filename" before and "-Postbackup filename" for run a batchjob after backup. It's in "uag.cfg" in...

Hi guys, since a few days the activity protocol is totally empty. The jobs run well, but before I can see all the activity during backup, now there is not one line in it. I took the option 'all activities' in the Job protocol options and didn't change anything in the jobs. The only thing I did...

Hello, I tried to install SP1 on my 11.1 BAB. But it seems that it's not neccessary or already applied (the Service Pack won't install any of the options listed). Where can I see if SP1-Level is allready included in my Version? Which Build Number I should see before/after SP1? Thanks, Peter

Hi guys, we purchased the new Brightstor 11.1., before we use ARCServe 2000 AE. In the old version you can use the NT/2ooo/XP-clients on your normal Desktop PC'S without the use of extra licences. Does anybody know if I can use the new Clients the same way, or do I have to use the Desktop &...

Hi guys, I'm running ProtectionPilot 1.1. and Virus ScanEnterprise 8.0. Since 2 days all my clients (Win2K,XP) show that status not actual. They show Product Version 8.0.0.912 in red. When I check the clients I can see that Patch 10 is installed correct. Why the Server show me that the version...

Hi List, every time an email-Server sents emails with: ELHO xxx.xxx.com instead of HELO xxx.xxx.xom the Firewall sents an 500 error (unrecognized command). I know it's not the mail-server itself because if I type this command directly at this server (with telnet localhost 25 ELHO...

I think this is important enough to make a new thread: As in the other Thread I wrote that I've problems to restore with installed SP5 (got allways error AE0068 - failed to write data to file RC=5 access denied. The files were restored but all have 0kb (no data in it)). I cannot find anything...

Hi guys, HELP ME, PLEASE! I need to restore one WIN2000 Server. I installed a new Win2K on D:\WINNT2 boot in this, installed the arcserve client and began to restore the Session. But nearly all the files are skipped or are written odisk but without data in it. Message: AE0068 failed to write...

Hi Guys, this week CA told me that they don't sell Linux-Clients for AS2000 AE for Win2000 anymore. We have to upgrade to Brightstore 9 with new Clients :-(( I think that's sh***, because AS2000 is running fine and there's no need to spend +2000 Euros only to get these Clients. So my question...

Hi Groupmembers, perhaps I'm stupid, but I'm not able to find a Linux-Client Agent on my ARCServe 2000 AE CD. Same on the ARCserve web-sites - no clients for downloading! Can someone help me out?? Thanks very much in advance and best regards, Peter

Hello, since 2 weeks every backup crashes. All the data is backed up (I can see it in Restore too), but when it comes to the end and want to compare the CRC-values (like I set in the backup-options) the backup crashes nearly at the end of the compare. The job status is crashed but the job-log...

Hi List, I try to configure my mail-client to IMAP instead of POP3. Now the connection to my mail-server behind the firewall is not allowed anymore. So I searched for the imap-protocoll to add it to the rule for the mail-server but cannot find it (only pop3 and smtp). Does anybody know what I...

Hi guys, does anybody know a good whitepaper in the net for upgrade from 8.0.5 to 8.1.7. Because the explanation in the helpfiles of Oracle 8.1.7 version is not very exact. So please if anybody know a good and sure way to make an upgrade please let me know. Many thanks in advance for every...

Hi guys since some weeks we try to print barcodes with a thermotransfer printer which is connected to our as400/720 via a HP jet direct 300 print box. The connection works, e.g we can sent a file via ftp to the printer and its printing but a normal spool job doesn't make anything when we send...

Hi guys, i dont want to make advertising but I want to share a helpful information with you because I was totally happy. Last week i have to change my root partition on my NT4 server because i have to upgrade to win2000server and had not enough space on C. I searched for a good tool to do this...