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  • Users: monacom
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  1. monacom

    missed call or received call coming up unavailable

    Hi all, Have a bit or a weird one where you call a pilot number that goes to the softconsole it doesnt get answered so it overflows to the 4624 on the desk next to it. It displays then name at this point so you can answer the call in the company name. If you miss this call or check this call in...
  2. monacom

    IP500 - 1616 IP handset issue on IP Office

    Good morning all, I am having an issue where I have 2 1616 handsets logged on and they can call each other but can not call the internal voicemail by pressing messages and listen or *17. Also they can not call the POT I have attached But on the analog handset I can call voicemail and when I...
  3. monacom

    Avaya Synthesis Predictive Dialing

    Howdey, Anybody had any experience of the subject??? I have set it up as per the manuals but the calls are not flowing to the next caller. It seems to just answer no matter what the state of the endpoint rather than getting an answer machine realising its not a real person then flowing on...
  4. monacom

    Meet Me Conferencing Problem

    Hi People, I have a meet me conferencing vdn, vector with announcement that works perfect. BUT When trying to join from an analog device or from a digital phone that does not have the mute button pressed while on speakerphone I get no announcement, just that space sound. If I do it from...
  5. monacom

    4602SW Firmware 2.3 to 2.7 upgrade

    Hi guys, Has anyone found any issue with upgrading the firmware on the 46xx phones from 2.3 to 2.7. Basically if I reset values. Th ephone still gets the 2.3 bin and even if I remove all of the 2.3 bin then it will never pick up the newly donloaded 2.7 bin. Just cant work out why it wont...
  6. monacom

    Logging on via ASA

    Please can someone explain step by step how to use ASA on the modular messaging. Any help is much appreciated.
  7. monacom

    CMS Usupervisor 13.1 login

    I was able to login into my Usupervisor account 2 days ago and have come back to work and tried to log back in and it comes up with the login screen with my login name and server address in it but no server name, login or password beside where I type it just has two dots. This then stops me...
  8. monacom

    Avaya 2410 handset

    Howdey People, Please can someone advise me on how I can make the system prefix the received and missed call list with a 9 on a 2410 handset so that the user doesnt have to press 9 then the number from the list. They can just press the number without ending up at switchboard. Any tips or...
  9. monacom

    Time and dateon 2420

    Anyone got any clues as to why the tima and date is not showing on my 2420 handsets. It was working prior to a maintenace swap out of the ip403. Any thoughts are appreciated. Cheers
  10. monacom

    voicemail to email

    please can someone give me some assistyance on how to setup voicemail to email on voicemail lite running a mapi client on the voicemail server. Cheers
  11. monacom

    4620 time source on s8300

    Morning, wondering if anyone has come across any issues with the time not being updated on the 46xx series handset. I have set the time on the web interface and that shows correct and the daylight savings is set up correctly but all phones seem to be 1 hour out still. I have tried putting a...
  12. monacom

    Digital 2214cp V1

    Does anybody know why the subject above gets no dial tone when you plug a digital phone in. All you get is a black line across the screen. Apparently it was a known problem with V1. Is there a Fix or can some shed some light on the matter. Cheers
  13. monacom

    Link to another switch

    Can anyone explain how I would set the ip office up to link to another switch through an analogue line. It was set up before but to an index which we replaced with the IP Office. I have been presented the analogue line from the other kit, so I would imagine I need to be the trunk end. All help...
  14. monacom

    phone manager

    I want to use ann existing extension to use phone manager. I have a 2030 phone and would like to use this along side the software. Please help or explain how to administer
  15. monacom

    Analogue Conferencing

    I think I am to use the recall button to conference people in on a pot but can anyone tell me where to find some documentation
  16. monacom

    Remote Dial Up

    I am using an ip office to maintain remote sites and if i leave my iproute pointing to a service, the system seems to dial up on its own. This costs us loads so we know unplug the isdns when we are not using it. Any help would be appreciated
  17. monacom

    Multi Site

    Please can someone point me in the right direction for documentation on how to link 2 ip offices together via an ip trunk.
  18. monacom

    CLI

    How do I make all callers send only the main hunt group ddi cli out ?
  19. monacom

    NIght Service

    Is there a way of showing an indication that night service is on?

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