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I was wondering if you could set the DN a phone dials when you press 0 . I need a certain block of DN's to go to a diferent operator than a seperate block. Our 2700-2799 needs to go to 2726 while the rest need to go to 2501.

We have a 61c and a 11c connected through a csu/dsu. We did some rewiring and in the process we had to disconnect our csu/dsu from our switch and from the router its connected to. We reconnected it and we can no longer call ext.'s directly from office to office. For example. I can't dial 2000...

I have an Opt 61c and for some reason some phones in an ACD queue started making a clicking noise when they speak and when the person on the other speaks there's static.

What kind of floppy's should I use to back up my 61c pbx? I've heard you should use 2mb double sided extra high density floppys but I was wondering what else you could use. Can you use high density instead of extra high density? Where can I purchase these floppy's?

I am working on a phone that we foward to different IT department techs after hours as an on call phone. The caller ID on the techs cell phone says the number is from 2300 no matter who calls. The ext. of the phone we foward is 2888. I looked up 2300 on our switch and it was not programed at...

I have a PC hookd up to our 61c through a serial connection. I can get to Meridian Mail but I don't know the key combo to get to the switch. Anyone know what it is or is there another alternative.

I have a 2616 phone and when the first line is busy and you press 0 from the menu to get to her phone it says "That line is busy" and go's through the menu options again. We have a 61c and Meridian Mail. We need people to be able to press 0 from the menu and make t rollover to her...

I have a 61c and I have a ext I need to foward. However the phone the ext is on is not connected so it disables itself after a while. I need the TN to always be enabled fo r the phone to foward.

We have two offices in two different cities in the same state. One office can't call the other office at all. We want to have the office be able to dial our office by the ext. but right now they can't call us at all. We have a 61c they have an 11c. The other office can call one department in our...

On an option 61c our receptionist phone quit answering when people dial 0 from our main number menu. It quit answering right after I installed a plantronics headset. Now it won't work with or without the headset. When you hit zero at the menu it says "Were sorry your call can't be completed...

I'm working on a 2317 phone and I can't change the CLS to CNIA because I don't have the right package. I need to get caller ID working on the phone. Caller ID works when called from an inside ext but when dialed by an external ext it doesn't.

I'm working on a 2616 phone. It has the date and time as April 16 8:05 am. All other phones on the switch are correct.

This is kind of a stupid question but I'm not smart enough to figure it out. I need to change a phone that is in a queue to be #1 in the queue.

I have two phones that will sometimes cut a ring short and won't let you pick up the calls. However the caller keeps hearing rings. It's only happened a few times. The phones are 2616's and its on an Opt 11c.