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We have a Windows 2003 server acting as a domain controller, file server and DNS server. Occasionally when opening a network drive in Windows Explorer or opening an application on the network it takes about 20 seconds for anything to appear. At other times the response is as quick as you would...

We are using the Windows 2003 Server backup program to run scheduled backups which are run via a batch file. These backups are failing regularly. I believe this is due to a problem with the backup job trying to use shadow copy, because when it works there are entries in the event log showing the...

I have upgraded from Office 97 to 2003 but the add-ins that were used before are now not automatically loading in Office 2003 and are not showing in the list of add-ins. I can add these again manually but I do not understand why all user settings are not being retained after the upgrade. The...

I have tried restoring a full system backup of a Windows 2000 server to a different machine. This backup consists of the C: drive and system state and restores in full without any errors. However, after the restore has completed I cannot install drivers. I get an error message "You do not have...

I am trying to upgrade a domain controller to service pack 4 but it fails with the message "an error in updating your system has occurred" and you can click OK or Cancel. If you click OK it undoes the changes but I have tried to update to SP4 twice with the same results. The errors...

I am trying to use a standard PS2 PC keyboard with a Thinkpad by connecting it to the PS2 port and using a mouse on the serial port. Most laptops I know of can support externally connected keyboards but this Thinkpad fails to recognise it. Does the Thinkpad just not support external keyboards or...

Since installing Microsoft Certificate server we are now unable to open a Netmeeting remote desktop sharing connection from any PC to the server. It comes up with the error: "The person you called is unable to accept Netmeeting calls" and it does not prompt for a user ID and password...

We use group policies to lock down a lot of the settings on desktop PCs. However the Internet Explorer security settings from the domain group policy seem not to be applying correctly on the backup domain controller. It also seems that any client authenticated by the backup DC picks up its...

We have just set up a WINS server which allows Windows 9x clients on one subnet to find Windows 2000 domain controllers on another. Everyone can log on successfully from either subnet. However clients which are not on the same subnet as the domain controllers get an error when changing a...

I want to keep a reasonably up-to-date replica of user data on a backup Windows 2000 server but do not know the best way of doing this. I have looked into client-side caching - using online folders to retain a local copy on the backup server - but cannot fathom how to get it to work. Can anyone...

When a user has changed their domain password on a Windows 95 machine the user cannot then log onto the domain from a Windows 2000 machine using that password. The password is not recognised and the correct one is definitely being used. However if an administrator resets the user's domain...

I have a problem on a Windows 2000 client PC when using a network printer which is shared from a Windows 2000 server. When printing from Word if you choose a paper source other than the default one the application will ignore this and just print to the default tray defined in the printer...

We have purchased enough per seat licenses for the number of users of Windows 2000 server and the licenses are set to replicate between domain controllers. However if you look in Licensing, under Administrative Tools on the server, the Products View shows more per seat licenses allocated than...

We occasionally have problems where a new user on a particular PC cannot log onto the Windows 2000 domain. It comes up with an error indicating the user and password is not recognised. But the PC is connected to the network, other users can logon to the domain on that machine, and the user's ID...

I have a Perle 833 RAS server which accepts and authenticates incoming connections received by a Multitech modem but fails to verify the user name and password when I dial in on another phone number where a US Robotics V90 modem is answering. The modem does answer but the laptop I am dialling...

I have a problem with Windows 95 users not being able to change network passwords on a Windows 2000 domain controller unless they use the "net password" command from a DOS prompt. Using the Passwords icon in the Control Panel to change the Microsoft Networking password, or taking the...