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Hello everyone, I would like to achive a transfer off net from my PBX-A (Avaya) trought a T1 to a remote PBX-B(another compagny). That transfer has to be a hookflash style transfer (disconnect from PBX-A when PBX-B gets connected to the call) and the Caller ID has to follow. Right now I am...

Hi, Maybe someone can help me out with this one. On an Aastra phone 57i connected to an Asterisk (version 1.4.19) sometime when the user place a call on hold, when he retreive it, there is no audio on both side. The symptom is that the remote caller hears the music on hold, and it suddently...

Hi, Is there anyone that could redirect me to the right place or help me out, here is the scenario. I would like to Emulate the IP Agent from a web page. Is there something that exist to develop that kind of interface? Thanks

Hi, is it possible to create a route that when the long distance prefix 1 is omitted, it can be inserted by the system so that it would be transparent to the user? thanks

Hi, I have an IP trunk(H323) set up between asterisk and Avaya. Everything works fine but we are using the avaya ACD and I would like to be able to make an agent login from a ip hardphone on the asterisk side so that the end user could be part of the call center. I know that I can use the...

Hi, I need to get 2 cell values from an excel spredsheet (BeginDate and EndDate) and send them to a Access query as Parameters. How should I do that? I want to make sure that a user can filter his data from the date that he has entered in those cells. Thanks

Hi, I have a report that output all statements of my compagny and grouped by customer number. I need to find a way to output the report per group. I have the way to export in pdf format and it works fine but I need the ability to export in pdf one group per document. Any ideas?