Here is the problem:
We are adding a location in a separate area code, but will use IP phones (so they are on the same switch.) We are also bringing in trunking via t1 over our network, from that same foreign NPA.
So, the trunking will look like a local trunk, and can be routed accordingly in...
Is it possible to disable the ringback a caller hears when being sent to a hunt group extension (or any extension) from a vector route-to step?
This is a Definity Rel. 11 switch, and the hunt group is for our IVR (which is a group of analog extensions).
We would like for the transition from the...
The problem is: how to use the Intuity Audix auto-attendant to answer calls, but to be able to allow a caller to transfer to an extension without an Audix Mailbox. This is a problem, because many of our users don't require a mailbox, yet I always need to set one up to allow a caller to...
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