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I need instuctions on upgrading Avaya G3's (mainly si and csi models )Versions 6 through 11 to the new CM2 for a large customer. Any assistance would be greatly appreciated. You can also contact me at holtonshaven@bellsouth.net. Thanks, Bob

I am in dire need of the console template and instructions on adding the 302c template set with DSS to my DSA 1.5.6 HELP!!!!!!!

I have a Merlin Legend (actually a few) R3.0 v10.0 that the 8102 phones though outward restricted are using a multi flash hook and bypassing restrictions and making local and long distance calls on LS lines. Any assistance would be appreciated! Bob

I have a Definity system in which the station will ring and it would be the paging system that utilizes a co trunk port across multiple paging zones. Any ideas????

I need to connect a APC UPS to a Prologix system that has no maintenance boards. I need the system to notify someone when an alarm comes into the system when the UPS comes online. Is this p[ossible, if not what is needed to make it functional and how. Thanks tech bro's!

I do a lot of programming of Magix and 4412 type phones. The problem is I have to have Line 1 on the button #23 position. I need to autolinsel Line #1 and have found no way to go from one page on the WinSPM to the next so I can do autolinsel from line 1 to line 2 which resides on pg 2. Any help...

I cannot get to Line one which is set up on the top left button. How can I set autolinsel on a button on page 2? HELP!

I need to know what parts will be needed to change out from copper connectivity to Fiber connectivity. I have 5 EPNs that are copper connected right now. Please assist! Thanks, Bob

Can anyone give me the procedure for restoring a new processor and flash card in a Prologix? All the Avaya site could say was see the manual. Opps no manual... Any assistance will be greatly appreciate it.

I have a terminal that has locked up and is only showing user 1.. user2.. etc.. at the top of the screen. Any suggestions? Power cycling the modem and the terminal has not helped....

I have all users getting only 2 rings, all other digital phones are working fine. Any suggestions????

I have a ProLogix that the SAT is constantly running self test and won't finish login. Please assist.

I have to replace a Processor and Flash card. How do I properly shutdown and restart the Prologix?

I need to know how the headings are being calculated. Some numbers on my report just don't show right and I need to explain where they are calculated. Meas Time Division Multiplexed(TDM) Port Network(PN) Link PN Hour Usage Peg Peak Blockage Time-slots Usage Peg Peak...

I have a tech working on a Definity Audix system and successful backups have been done, but it is giving a warning of Fault 6 resource type tape. I do not have the fault layouts and need assistance.