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  1. TommyT1

    3904 and Plantronics headset

    OK, weird problem here that's never happened before... Got (2) 3904's that I'm trying to put Plantronics headsets on. When you hit the "headset" key, it'll access key 0 (or any other key you want), but I don't get anything through the ear piece. Now, these headsets are brand new...
  2. TommyT1

    Call forward 500 port?

    Can someone remind me how to call forward a 500 port? There's some sequence of numbers that you input when you go off-hook, but I can't remember. BTW, it's an Option 61C. Thank you. Tommy
  3. TommyT1

    ANI_DATA question

    Per one of our carriers, we are only sending out 4 digits over our PRI on the 3904 sets. Where would we go to change it to 10 or 11 digits being sent out? We're stumped here. BTW, it's an Option 61C. Thanks in advance, Tommy
  4. TommyT1

    DTA019 xx

    According to the manual, it states only "Frame alignment maintenance limit". We've been having problems with people dialing out getting cut-off, getting recordings here the last week or so. What I need to know is if this alignment limit message has to do with the PBX or with telco (as...
  5. TommyT1

    One more 2250 console question..

    Yes, it's still working as stated in my last thread. But now, the new receptionist is asking about 2 simultaneous calls coming into the console. There seems to be only one place for her to put the first call on hold, thus meaning she can't grab the other call until after she's transferred the...
  6. TommyT1

    Guys, need your help with downed 2250 console

    Our attendant console is down here. Down, as in no power. I've disabled it, enabled it with no luck. Re-punched the cross conects, unplugged it, re-seated teh card in the switch, etc. Still nothing. What I need to know, is how can I put appearances of the main number (6000) on a 3904 phone that...
  7. TommyT1

    Printing out CDP info?

    On an option 61C, I'm trying to print out the CDP info to make sure someone at one of our remote sites did the correct work. I tried in LD 87 to do a PRT, but I forget what info I need to put in... Any help would be appreciated - as always. Thanks all, Tommy
  8. TommyT1

    Conferencing using a 500 port and Polycom unit..

    ..this possible? If so, how do you do it? I just had a bunch of bigwigs trying to make a conference call from our Polycom unit, but when they hit the flash key, it went to the receptionist here (x 6000)?? I had to have them make the other end initiate the conference call because I couldn't...
  9. TommyT1

    Restrict dialing to 4 digits only?

    I need to restrict a couple of lobby phones to 4 digit dialing only. They are all 500 ports. Option 61C. Thanks in advance guys. You all kick ass! [2thumbsup] - Tommy
  10. TommyT1

    Personal Directory locked on 3904 set

    Anyone know how to get into a directory on someone's phone if they put a password in? Some egghead temp put a password in and now he isn't here anymore. [mad] I already tried "outing" the TN/DN in LD 11, but that didn't seem to do the trick.. Any ideas? Much appreciated, Tommy
  11. TommyT1

    Multiple line pickup?

    I have a guy here who uses 2 phones, and I've put appearances of both is main numbers on each. He's asked me if it is possible to be able to access the same line on both phones (say if he's on a call and wants someone to listen in). I've tried the MCR in LD 11, but that isn't it, and I didn't...
  12. TommyT1

    Different load break-downs?

    Any way someone would be able to give me a quick run-down on what load does what for an Option 61C? Sort of like: LD 1 - xxxxx LD 2 - xxxxx LD 10 - 500 ports LD 11 - SL1/3904 ports And so on. We've got more manuals than I've ever seen in my life, and I'm not about to go looking thru all of...
  13. TommyT1

    56k wiring on back of patch panel?

    Ok, here's the deal.. We just had a new floor built for my company and whoever decided on the cabling was a moron. To get from the wallfield to the patch panel, they ran Cat 3 cable and only used 2 pairs per port (first (blue) and third (green), left to right on the back of the panel)...

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