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Is there any website or link I can check to get an overview on NARS/BARS? Thanks

How do I check how many AOM or KBA installed in my switch?

How do I setup a phone so when a user dial 9 plus the number, the system will automatically grab a dial tone without pressing the line? Thanks in advance.

How do I check and make changes to the midnight routine?

I need to know how many calls can I conference in with norstar switch? Can it conference in atleast 4 outside callers?

I'm adding 10 C.O. lines to an Opt11c. Is there a way to list available ports in the system for CO lines? Thanks in advance.

I used to be able to access an older NAM using a null modem cable. Since our company upgraded our laptops to Windows 2000, I can't get the direct connect to a NAM to work. Can anyone give me some help on how to resolve this? I know I could use a crossed over cable, if the voicemail has a NIC...

I have an Opt81c, a user ordered one 1mb line. How do I assign the line to ring and appear on her phone? She want to be able to press the actual line to answer and call out from the line. Thanks in advance.

Can anyone tell me how do I gracefully shutdown an Octel Voicemail? Thanks.

I have a phone setup with 1 rollover DN and with no voicemail. When both prime dn and rollover dn are being used, I want the incomming calls to get a busy signal instead of going to the main general company greeting. Can anyone give a hand on resolving this? Thanks in advance..

What's the difference between SPN and NPA? Why or when would you use SPN instead of NPA?

I have a Opt11c and I need know how can I program the switch so when a user calls a long distance number the system will automatically input 1010321 infront of the number? Thanks in advance...

How can you tell whether the Norstar Voicemail System is a NAMI or a NAMII? Thanks in advance.

I upgraded a Thinkpad T20 to WinXP, now the drives aren't hot-swappable anymore. I have to reboot the system to recognize the drive. Can anyone tell me what patch or file I need to download to fix this please?

Can someone give me an idea on how to add or program the switch for a new SBC PRI? I'm not the one who's going to program this, but I want to have an idea on how to do it. Which one needs to be programmed first, which load to use ect...?

I have a customer that's having a voicemail problem. He has one phone setup in Site A and one phone in Site B. Site A and B are connected by a Point-to-Point T1. His phone in Site A is programmed to hunt and fdn to his phone in Site B. Site B phone is program to hunt and fna to his...

I have a M3903 that will not show all the features when I'm not using the phone. The only feature it's showing is the forward key. When I have an active call or if I'm using the phone, all the features will up ok. I've already out the phone, then built it by copying from a good and working...

What's the difference between ADD and TDD?

Has anyone installed 2 MICS with 6.0 software and a centralized voicemail. Network is going to be a point to point T1. I need information on this. What to do and what not to do? Thanks in advance.

Is there a way for me to change mailbox type from voice messaging to listen only without deleting the mailbox or changing the class of service. I have a user who got terminated and need to have his mailbox blocked from messages and change greeting to include the new number to call. Thank you...