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Has anyone adjusted the internal date/time on these devices. The default date is January 1, 1980. I would like to make this current, but do not see anywhere on the phone to set the date/time. I have added an SNTP server value to the 46xxsettings.txt file but it doesn't seem to pick this up...

We applied the latest SP6 to the MSS and the Microsoft changes to the MAS, but are having some issues this morning. The system clocks all show the proper time, but when reviewing messages the time in the header is an hour earlier. Interestingly the subscriber activity log shows the proper time...

What methods has everyone used when they decide to upgrade IP phone firmware? This past weekend I used the command "reset ip-stations ip-phones ipaddr XXX.XXX.XXX.XXX YYY.YYY.YYY.YYY" and found that not all of the phones in the address range actually reset. Has anyone else seen this? I used...

Our 3.0 upgrade software and equipment arrived but it will be a few weeks before we do the upgrade on our test system. In the meantime, I wanted to try to get a head start on the web based subscriber options, but I'm not sure where to install them from. The online docs made it look like the...

Recently, I've had my MAS service "freeze up" on a few servers. Rebooting the server has cleared the issue, but I've been alarmed by the lack of alarms on the server. In fact, looking at the "displog -l act" and Windows Event Viewer give the impression that everything is just fine. However...

We have seen some interesting behavior while using IP Softphone version 5.1.5.5 connected to CM 2.2. While connected either through the internal LAN, or our encrypted Wi-Fi, it works perfect. However, if we connect via VPN we get two-way audio when calling a TDM device (public network...

I am in the process of researching how my company might best utilize Visual Modular Messaging. It is quite clear that this technology can be deployed to 4610 and 4620 IP Phones. What I'm not clear about is whether or not this technology can be pushed out to a PDA/Palm/Blackberry device using...

There is now a Modular Messaging specific forum. Here is the link to it: http://www.tek-tips.com/threadminder.cfm?pid=1496

My Senior VP has two admins that sit near his office. They each have both appearances of his line on their 2420 sets. Problem is that when his appearance rings on their phone, it sounds just like their own line. They would like to have unique ring pattern when his appearance is ringing. Is...

We have the latest version of Avaya's Integrated Management Suite (3.0) and are in the process of implementing it. My question is, what features of AIM have others out there found very useful? It looks like the VoIP Management tool can be helpful if we find certain endpoints are having...

We will be migrating to the Modular Messaging Voicemail system in about two months. I currently have a test S3400 in our lab and I'm having trouble with a few things, but one in particular I'm looking for help on. The S3400 is connected via QSIG PRI to an Avaya S8700. When the S3400 uses the...

When using the Call Me feature on the S3400 Modular Messaging system, no ANI is being sent out. This is a problem, because the mailbox owner being called on their cell phone is receiving a call that shows it as an unknown caller. We would like to send the pilot number of the voicemail system...

I would like to create an application which is able to monitor other VB applications on the PC and detect when they stop. So far, I have been unable to find any commands which are able to monitor an app other than the app that contains these commands. Is there a way to do this? Any help would...

I have an application in which three programs share some files. Each program checks one particular file to see if it is set as a one or a zero. A one says that other files are in use, while a zero says that they are free. The program then sets the file back to a zero after it is done. I...

I have a set of files that are shared between two applications. The first writes to the file, the second reads from it. I am opening and closing the text files each time the applications either read or write to them. These applications will be running 24/7 with a fairly steady stream of data...