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  • Users: Yumster
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  1. Yumster

    display time durations on a chart

    I am creating a stacked line chart from a helpdesk database using speed_of_answer, avg_talk_time, pct_abandons. I have created the chart and can display speed_of_answer & avg_talk_time ( for example avg_talk_time is 6.25 sec but they actually want the data label to be displayed as 6:15 sec ). I...
  2. Yumster

    How to summarize a summary field

    Since Crystal doesn't allow me to summarize a summary field how would I get a report summary. I have a detail line for a CASE with a newvalue field and an originalvalue field. I have 2 formulas that for each value. @NEW: if newvalue then 1 else 0 @ORIG: if originalvalue then 1...
  3. Yumster

    How do I determine how many weekdays in a month

    I am using Seagate Info 7 and trying to create a formula to determine how many weekdays are in a month. If I was using Crystal 8 I could use the Basic Syntax and do loops but I have not found anything about using loops in Seagate Info 7. I was just going to loop through the dates in a month and...
  4. Yumster

    Migrating reports to new server.. mass change to scheduled jobs?

    We are migrating Seagate Info 7 APS from one server to another which is not problem, but we are also migrating the reports to a different server. The APS and the reports have been copied to their new locations but when looking at the scheduled jobs they are pointing to reports in their old...

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