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  • Users: EdStray
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  1. EdStray

    Intermittent problem PD help

    I need some problem determination help. I’m having intermittent problems and the symptoms are as follows: • Incoming callers are entering an extension and instead of going to the extension or Voice Mail (VM) they go to the system operator or they say the line goes dead. • At times using a...
  2. EdStray

    General mailbox that can be part of a Calling Group

    I have a Merlin Legend 6.0 with Merlin mail 3.0 and all the manuals. However, I've been unable to create a general mailbox that I can put in a calling group. I've created the mailbox with 18 as the Class of Service but when I call in from outside and dial the extension at the operator prompt the...

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