Search results for query: *

Hello all- I was wondering if anyone can give me a step by step on replacing the clock controller cards (have two showing aging errors that won't clear even after disable & reseat) Trying to help someone out... I'm sure we can make it thru, but would love to have a check list since we'll be...

Ok, I had some doubts this would do anything at all, however after trying some various ideas and seeing it "halfway" work, I'm curious now why it won't fully function. I've got a customer that wants to have a BST doorphone mounted on their gate call a cell afterhours. Not necessarily to be...

Found an old thread on this, but need clarification before I commit- Assuming I've got a PRI interface from a MICS to the customer's (soon to be) fax server, there shouldn't be any issues passing DTMF tones to that server, correct? In other words, the calls will be coming in from the CO via a...

Ok, I've done this a million times and never seen this. I've got a customer that's recently requested the ability to call forward calls externally to cell phones for various people. MICS, 5.0 switch. No problem I think, and proceed to do the various programming involved. Build the first...

After a dismal first experience (4.0XC to 7.0XC) following Nortels directions to a "T" then having the system dump and having to rebuild 90 stations, PRI etc- I was wondering if I could get some feedback from techs that have done several of these successfully- I've read a few posts in which...

After reading numerous threads here I'm of course finding a couple of different suggestions on how to proceed with this. Basically: 1) Backup, power down. Swap NVRAM cart, re-insert 4.0 SW, power up, restore. Power down, insert upgrade tool, then insert 6.1 Cartridge. Backup. Power down...

I was wondering if anyone was aware of a workaround that enabled you to loop an outside caller back into the AA instead of routing it to an attendant? Once upon a time, I remember you could tell the system the attendant was an invalid DN and it would automatically route the call back to the AA...

Hello guys- I have a new customer who's NVM crashed. I can get the NAM to boot to a command prompt using install disks, and I am trying to locate the SEKUR file using the command line interface to copy it (as of course they didn't have a backup disk, even though it had 16 channels on the NAM)...

Ok, you guys are going to have to forgive me a bit as I'm relaying this third party- I have a customer that is trying to integrate a small VoIP switch to function at a remote site off of a Meridian Opt 81c. In order for the connecting PRI to function, we've had to go in and "disable" pkg 334...

Have been reading a few of the CP + DTMF posts on the board, trying to verify if anyone is still having any problems with DTMF recognition via the AA on a newer CP150. Everything I've found so far seems to be related to issues from a year or more ago. I have a customer that I installed about 4...

Hello all! I was wondering if someone could give me the quick and dirty on what was involved in performing the software upgrade via a laptop on the Callpilot? I've not done one before, but may have a need to do one shortly- Any problems or things I need to watch for? Thx-

Had an install today with a 5 channel (!) SBC PRI on a MICS w/ 7.0 sw. Incoming calls worked fine, however on outbound calls it would take all the digits then timeout (get busy signal). Went back, deprovisioned the unused channels (6-23) to no effect. SBC Provisioning was still seeing the...

I've got a customer that's insisting that an employee has figured out how to disable the initial alert and subsequent 15 sec interval beeps during a voice call...and are wanting this disabled as it causes a security issue. I'm not aware of any way to bypass these alerts without the person at...

Curious to see what you guys think on this. Have an intermittent issue with a customer with 2 sites tied together with a point to point TI config'd as E&M. Both swtiches also have PRI for normal in/out traffic. Both systems have XC4.0 sw. The problem is the remote site is dropping calls...

I have a customer with a remote site they're interested in networking to their main location. I was wondering if it was possible to eliminate the need for a 2nd circuit at the remote site, if it was possible for the remote to pull dialtone from the main site for outbound access. Anyone tried...

Hello guys- I've got a system I'm trying to program remotely that I'm having an issue with and can't seem to figure out. I've done numerous PRI installs without a hitch, but haven't seen this problem before. Got the target lines built, got outbound working fine with the routing, etc- however...

Should be an easy question, but I wanted to double check on something- I've done a combo card 6 to 12 port expansion in the past with no issues, however I have a customer that has a Maxi system with a services cartridge in slot 2, 5.1 XC software. If I'm needing to upgrade to a Mega system...

Hoping someone here can give me a clue on what to look at to correct an issue I'm currently having- I'm not a Meridian tech, just relaying a question here, so be kind :) I have a customer that we replaced an SL1 switch with an Option 81c. They had been using the Infortel software on their SL1...

My company picked up a used SEB-II with a bunch of other equipment some time ago. We are currently trying to get it installed on a new switch, however we aren't able to get thru the SEB to go transparent into the PBX. I have no manuals on this thing, however I have read several posts here from...

I've got a customer plagued by the call park bug in 6.1, and have received the MR that is supposed to correct this. I understand all I have to replace is the cartridge, but just wanted to verify exactly how to do it (I've done one previous, but it's been quite a while :)) It is just a matter...