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  • Users: egnalc
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  1. egnalc

    Networking IP Office systems

    I have a client who has an older Avaya IP Office system, Version 4.03, and they are looking to buy another system at a second location. Will the older IP office system be able to network with the new Avaya Ip Office system? Any help is appreciated. Thanks
  2. egnalc

    FIND feature not working in Adobe Reader 8

    Im trying to use the FIND feature in Adobe reader 8 and after it searches it says not matches found when I am looking at the word I was searing for in the document. I checked the security setting and there is no security on the document.
  3. egnalc

    Read receipts and calendar updates

    Need some help. I'm getting read recepts when I send calendar updates from Outlook 2003 to my assistant. I believe we have this featured turned off but it still occurs. Is there a setting on the exchange server that needs to be changed? Thanks in advance!
  4. egnalc

    Outlook issue

    Need some help. Anyone have an idea what would cause outlook to give me this error? How can I fix it? it started to happen months ago when the tech upgraded outlook, he hasn't been able to fix it to this day. Any help would be appreciated.
  5. egnalc

    Exchange Disaster Recovery Issue

    My client is currently using a DR hotsite where Exchange2003 is being replicated using XOsoft. What would be a reasonable amount of time for Exchange to be up and running at the DR site if the exchange server at the main office were to fail for whatever reason? I'm just trying to get some kind...
  6. egnalc

    Backup Exchange Server

    Need a bit of advice. I am working on a business continuity plan for a new client. They have a hot site where there exchange server is backed up. We did a test and the back up exchange server did not work. I haven't received the report yet from the DR site. They did tell me in the event that the...
  7. egnalc

    PARTNER ACS Limitations

    I have a client looking for a new system, they currently have an older Panasonic 1232and they are not happy with it, they are moving to an Avaya system. I was looking at the Partner ACS. They will have around 30 users and 12 co lines. I ma concerned about expansion, from what I've read the...
  8. egnalc

    lines ringing after call is answered

    Hope someone can help here. I have a client with a Partner ACS and they have a few extensions that keep ringing after the call is answered.
  9. egnalc

    Setting up nignt service button

    I have a KX-TD1232 and a TVS-75, I want to set a night service button on the phone because I want to manually turn on the night service message. after I record the message, I believe I need to go to program 409 and 410 first. Not sure how to set a button on the phone for night service. Will I...
  10. egnalc

    Once again KX-TD1232 and TVS75

    As in my previous thread I have never worked on a Panasonic system I am trying to attach the VM to the unit and program it. I know I need to go into Program #117 to set the port. The current setting is MASTER 01> 02 and when I try to assign port 16 (which I believe is extension 16) the setting...
  11. egnalc

    KXTD1232 and TVS75

    I have a just been given a KXTD1232 and a TVS75 VM to use in a class that I teach. The TVS75 is not attached to the system. I know port 8 should be used to attach the unit, it is a 4 x 8 unit with 2 expansion cards. Since it uses an amphenol connector, which wires are considered port 8? Is this...
  12. egnalc

    LINKSYS WRT54G and Verizon DSL

    My business partner and myself recently purchased 2 WRT54G Linksys wireless routers. We both have verizon DSL and when we configurethe Linksys we cannot get a valid default gateway address, we get a 10.5.63.1 address. We can ping and tracert but we cannot use www addresses to access the web...
  13. egnalc

    2600 Router doesn't boot

    I have a 2600 router that doesn't boot. This router is used in a lab environment only. Here is what I get when the router is booted up. System Bootstrap, Version 11.3(2)XA4, RELEASE SOFTWARE (fc1) Copyright (c) 1999 by cisco Systems, Inc. TAC:Home:SW:IOS:Specials for info C2600 platform with...
  14. egnalc

    VM Transfer Key

    Does anyone know what would cause the call to be dropped when using the VM Transfer key. I have a Partner ACS
  15. egnalc

    Printer Issues

    I am running Metaframe XP on Win2k server. When user login with ICA Client and their printer auto-create, it works fine. All of a sudden printers stop working, they can see the printers but cannot set the default because of access denied. I then have to go in under administrator account and...
  16. egnalc

    34 D Phone problem

    I have a customer with a Partner ACS. The receptionist phone a 34 button display phone is doing the following. Calls do not disconnect, she must go to another set to disconnect calls. When the phone rings the calls are answered without picking up the handset, it automatically goes to...
  17. egnalc

    Installing Office2000

    We have a Win2k server with SP3, and we are trying to install MSOffice 2000. This is our Citrix Metaframe XP 1.8 server. We have tried the append to the setup file as per microsoft, we keep getting the Windows Installer Service may have a problem. We have an addition database server setup the...
  18. egnalc

    Published Apps

    This is my forst experience working with Citrix> We are running Metaframe XP 1.8. I have published MSWord and created folders for each user on my database server. When clients log in and try to open word we get the following error, "the application must be installed to run,please run setup...
  19. egnalc

    AUTH codes

    I am writing concerning the AUTH codes I am deleting from an opt 61. As I am writing this I have just completed deleting 2 pages and I am waiting for the data dump to complete. I still have not found an easier way to delete them without having to do it manually. I have tried using the ProComm...
  20. egnalc

    VM issue

    I have a customer with a Partner II, they have a PCMCIA VM card with 14 mailboxes (I believe that is the max) they now want to add 3 more mailboxes. We have an empty slot in the cabinet for a VM module card. The question is can we leave the PCMCIA card in with the new VM module card or will it...

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