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  • Users: Rannelator
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  1. Rannelator

    Masking Internal Caller ID in CCM 6.1.2

    thread851-1449791 The post I am referencing is from Feb 08. We have the same issue, but the check box referenced is not on the DN form (not surprising since it is CCM 4.2). I would like it to show a different number than the phone's true extension number. Anyone know how to suppress the...
  2. Rannelator

    Config Assistance with Copper DID in CallManager

    I am looking for configuration assistance to configure CallManager 6 for copper DID phone lines. I have not been able to find any information in Cisco documentation or online in various message boards. We have a number of locations where copper DID (not digital/PRI) phone lines will be used...
  3. Rannelator

    MM Dropping Calls after 45 minutes

    We have an issue with 2 different MMs (2.0 & 3.0) that drop calls after 45 minutes. The callers are transfered to a meet-me conference from a caller app. This can be a menu selection or direct extension transfer. We have gone to Avaya about this and they say it is a problem with MM completing...
  4. Rannelator

    UCC Speech Access & Diverting Number

    Has anyone configured the trunking for Speech Access before? Specifically we are trying to get the Reach Me feature working but the Diverting Number info isn't getting to the SA server. Basically for it to work you put a remote coverage path to the SA in the station coverage path. When the...
  5. Rannelator

    MM 3.0 Web Subscriber Options

    We are running MM 3.0 and use the Web Subscriber Options link within the web client for some of our remote people. The WSO docs state it only supports IE 6.0. Some of our people are using IE 7.0 and get the "Warning: Unsupported OS/Browser combination" error message when the WSO window opens...
  6. Rannelator

    MM Transfer to Meet-me drops after 45 min

    We have several Meet-me conferences setup. They can be reached by dialing the VDN internally or via a MM Caller App from outside. Any call that gets transfered from the Caller App is dropped after 45 minutes. Calls directly to the VDN have no problem. Anyone seen this before? Randy Rannels...
  7. Rannelator

    MOH & S87XX CM3.1 Multiple Sources

    Config: Main Site: S8720s, (2) G650s, MOH source, (3) PRI Remote Site: S8300 LSP, (2) G700s, MOH source, (2) PRI Connection: Gig fiber between sites - system is all IP. Problem: MOH from remote site plays when sta-to-sta calls are put on hold at main site. Calls into extensions at main site...
  8. Rannelator

    Can't just "#" to login from remote switch

    Users at node 2 have to enter their extension then # instead of just #. If they just enter #, Audix asks for the "extension followed by the # sign". Audix hangs off Node 1. The switches were networked via Point-to-Point T1 & DCS. Converted to IP Trunks running Q.SIG. Q.SIG is required because...
  9. Rannelator

    S8700 Hot Move

    Has anyone done this? We are moving an S8700 for a customer from one room to another. Cabling is all in place (SM fiber, Ethernet, CAT5, etc...) We are moving just the S8700 from a server room to the phone switch room where all the cabinets & EPNs are located. Is it possible to move the...
  10. Rannelator

    Conflict w/ BCMS Vu client (R2.4) & Novell client.

    Here is a problem I ran into with BCMS Vu (R2.4): Customer's laptop could not succesfully connect to the BCMS server to do reporting. Occasionally the client would connect, but disconnect after 1 minute (or so). The server application would always indicate when a client connected, but the...
  11. Rannelator

    Important Note concerning G3 release 6 to release 12

    FYI: I got this info from an Avaya tech. Has anyone run into this problem? I'm gonna be upgrading a release 5 to 12 in the next few weeks and I'm doing my homework. Any input from anyone who has done a similar upgrade (pre-R6) will be greatly appreciated...

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