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CentreVu and Citrix
Hello Folks, I hope that one of you Citrix gurus can help me out with an issue that I'm having. I would like to install CentreVu(an Avaya product for Call Centers) into our Cirtix environment. We did this at one time and the issue was that on bringing up a second session of CentreVu it...- jglittle
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- Replies: 0
- Forum: O/S Other general discussion
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Vector Branching vs Multiple Call Forwarding
Greetings fellow telecom gurus!:) I was hoping someone could help me with an issue I'm having. I've recently created a new ACD for our "Help Desk"/Trouble center. Being that the number for the Help Desk has been the same for years I wanted to keep it the same, so I've made that...- jglittle
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- Replies: 16
- Forum: Avaya: CM/Aura (Definity)
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Remote Administration Help
At my remote site I have a Definity Prologic system. I have a modem connected to it (done by our maintenance folks), but every time I dial into the switch it refuses to take my logon and password. I am using the Definity Site Admin suite of software and have had no problems using it to access...- jglittle
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- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
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Blocking a specific number from dialing in.
Hello. I am a new Definity Administrator and I seem to have an issue. It's life's little story guy meets girl they fall in love etc....happens all the time. But what happens when guy decides to call her at work every 15 minutes to "talk" to her. Well, that's where we come in...- jglittle
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- Replies: 8
- Forum: Avaya: CM/Aura (Definity)
