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  • Users: cabledude
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  1. cabledude

    BCM00 Callers cannot select auto attendant menu options-dtmf

    BCM 400 ver. 4.0.2.03 Setup: Have googled to the end of the earth with this one and hope someone can help. Customer has a recently scaled back their operations and staff. They have moved from a T1 for local and long distance to AT&T's IP Flex setup. AT&T's setup has a couple of boxes that...
  2. cabledude

    Auto Attendant on Partner Messaging 7.0

    When a call comes in on any of the 4 lines, the system answers (immediately) and says “your call is being transferred”. The called is then sent to extension 10. How do I stop the system from answering the call?. The customer does not want to use the Auto Attendant. The system is configured as...
  3. cabledude

    Exchange for Internal Mail Only

    I have a client who wants to use Exchange for internal mail only. All outside mail (incoming and outgoing) they would like to be routed through their POP3 account. Their current ISP provides Spam /Antivirus scanning and they do a good job. I have tried this config before and cant seem to figure...
  4. cabledude

    DID Programming w/ PRI

    I have setup a few MICS systems w/ PRI. I always have the same problem, which seems to plague me every time I set one up (and is right now). I usually have 4 digits rec’d from CO. How can I program a DID that starts with a 9 in the last for digits. Example 555-9512. I dial 9 to get out (dest...
  5. cabledude

    NAM VM Forward

    MICS 6.1 w/ NAM 4.0. Users do not have the option to send the VM to another Mbox. Is there a problem with MICS 6.1 and NAM 4.0?

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