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Your help will be appreciated! I have an Option 61C with two working PRI's for local DID inbound and outbound traffic. We recently changed carriers but I have not been able to complete the cutover, when we try to cut the carrier is able to complete the call using a test DID number that they...

I hope that someone may be able to guide me with a situation that I've encounter with my option 61C. I've noticed that LD 43 on the mid night routines is not running, the routine is ending with an EDD016 No Go. Bad Data error, worse yet I can't load any maintenace loads. When I try load 43 all...

I have a Norstar 0x32 in one of my remote sites and over the last three weeks we have experienced intermittent busy condition on all DID calls. I don't believe the trouble has lasted more than 30 minutes before it clears. I've had our service provider test the PRI T1 and of course it test clean...

I hope someone out there on techland can give me directions on how to keep my tie line from dropping. The T1 is disabled every morning and it drops at least twice during the day. I've already had my provider test the line which they tell me its clean. This tie line is between an Aspect ACD...

Can anyone tell me if the Windows 95 PC console software is compatible with Windows 2000. I have 3 PC consoles running on windows 95 that have to be upgraded to Windows 2000 (our current standard) I've asked this question to 2 Nortel vendors and I can't seem to get a straight answer.