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We're running an S8700 with software version R012x.01.0.411.7 and are trying to set up an E1 connecting us to a Lucent 5ESS. They're telling me I need to match up with their ISUP7N incoming and outgoing signaling type and TRKCCS7 NATRK trunk class but I'm not sure which of my ISDN settings are...

Avaya S8700 w/software version CM 1.1.3 R011x.7585.7.0.2 / eCAS 3.1 So, we've got eCAS loaded up but it's not connecting to the PBX. Using the switch wizard to connect we keep getting this error messages: Server connection attempt from unknown switch. No CDR deletion will be performed until...

G3Rv7...Here's what's happening. I have a LOT of phones dropping out of service. Testing the station gives me a test# 48 abort with error code 1004 (tests 35 and 36 both pass). Busy/Release doesn't bring them back online but having the user disconnect from the jack and reconnect after a...

System G3R V7- It seems all the clock displays on my 6408D+ phones tend to loose time. Users constantly have to resynchronize with the date-time soft key. I'm using a 6416D+ and have never had this problem. We are in a foreign country that uses 220v@50Hz. Anyone have any suggestions?

System: G3r V.7 Situation: I have to connect my Definity to an Alcatel PBX but not via a trunk. They want me to provide them 2 analog lines (to dial into them) and they're gonna provide two to get calls to me. It was simple to set up a hunt group and send them the lines and let them deal...

Hello all, If I want to extract CDR information from our Prologix switches, can I just add a digital phone card to the switch (so I can have a port for a data module), configure it, and use a serial cable to pull the information onto a PC using HyperTerminal? If this is case, how can I get my...

G3R V7. Hello all, My client would like to know if there's a way for the switch to automatically disconnect a call after a predetermined amount of time (example: international morale calls). Any assistance would be greatly appreciated. J

Hello all. I'm working with a G3R ver.7. I am familiar with every column of information provided in the CDR output. My problem is that in the originating extension column I have blank spots. The condition code identifies it as an incoming or tandem call (or an incoming or tandem NCA-TSC)...

System: G3R ver 7 software. Management wants to limit/monitor the duration of phone calls. I'm already pulling the CDR and turning it over to them but they want a system where any call over a certain time limit gives the caller a voice prompt telling them the call is exceeding the prescribed...

I've got a G3R w/ver 7 software. Symptoms: On a system with duplicated spe, I have a Red alarm on my the TN1657 disk drive on the active spe and no alarms on the disk drive on the standby spe. The active spe's disk fails 809, 812, 813, 814 and 815 and gives me error codes that aren't in the...

Hello all. I have a G3R V7 and a G3si V7. I've been tasked to find out how many assigned extensions we have that are not being used (our subscribers love to leave and not tell us). I have been going through my displayed alarm list and testing all the analog stations that I find there. Which...

I am currently adminstering a G3RsiV7. There are two of us here that do any work on the PBX and it seems only one of us can dial in at a time. Is there a way to create another dial in extension? Thank you guys in advance!

I recently went to add a new station and recieved a message telling me I can't because the port has been marked "bad". Is there a way to do this in the software? I normally just mark it at the 110 block with a small piece of X-connect. Thanks!

I have a G3R running V7 software. For some reason, some of my incoming trunk calls to busy stations are going to my attendant. I thought the option to dissable this was in the system parameters-features area, but I can't seem to find it. Am I way off?

I have a G3R running version 7 software. We are currently using a program by Compargo to track calls and generally put my raw CDR numbers in a neat and pretty package. The problem is that it's mostly in Hungarian and honestly, I don't really like the software. Can anyone suggest any different...

I have a G3R running version 7 software. I am currently using DSA to administer the switch. I am set up with a direct serial connection and an INADS dailup as well. I was wondering though, how would I set up a network connectio to the switch? I see there's an option for it at the connection...

Hello all, I have a G3R running V7 software. I do not have a voice mail or any kind of messaging system. I am trying to delete a station (digital) but it won't let me because it says I have to delete messages associated with it first. I have assigned a delete message and message retrieval...

I have a dilema. I need to change all 2461 of my extensions from "switchhook flash" yes to no. Of course I don't want to do each one manually, but my version of DSA doesn't have the option to change switch-hook flash from yes to no under the Find and Replace tab. Any assistance...

Can someone please help me explain to my client why at some hours on the bcms trunk report you have a higher total busy percentage than total used percentage? I am taking the CCS per hour and dividing it by 3600 to come up with the percentage used. Am I right in doing this? When you look at...

Ok, so I have the ISDN trunk configured, my signaling channel is done, and all my ports are in service and idle. My route pattern is set up to send the specific digits out over this new trunk and the FRL is lower than my station's COR. So, why is it that when I try to dial out over this new...