does the voicemail manager software (v 3 or v 4) require that you be on the same subnet as the voicemail system that you are managing? i can connect fine when i'm in the office.. out of the office, i can ping the NAM, but can't connect with the NVM manager software...
... or, does it connect...
help...please.. i've scoured this board, i've reset my system and reprogrammed from scratch... still can't fix this.
i have a new cics 6.1 with a call pilot 150.. installed for about 5 or 6 months. at the outset, all was fine.. caller id was working, being passed as calls were transferred...
i've read numerous posts about inconsistent performance with outbound call forwarding from vmail with this set up. i've read that the 4.04e software update fixes this (?). though, i don't really have full confidence in what i need to do. my hardware provider doesn't have the answer.. and has...
this is sort of convoluted, but is it possible? it would be extremely convenient...
i have 2 offices. LA and NY. the NY office JUST got a new norstar system (MICS 5.0, NAM 4.0, PRI with DID). same as LA (except LA doesn't have the PRI, yet).
the LA office DNs are in the 300s and the NY...
help. i've done this before, but can't get it figured out again.
MICS 5.0, NAM 4.0.04a, PRI, DIDs
1 reception phone, 24 others.
what i want:
1. normal ring (night service off): main number (first DID) rings at reception phone. each individual DID rings at appropriate DNs. (this works)
2...
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