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I'm repairing a computer for a customer. It's what I call a clone PC (actually it's labeled CISNET). One of the memory chips has failed. The original memory has a label "PC400". The customer added a PC3200 chip a couple of years ago, but the PC3200 chip has failed. The motherboard is a "MSI...

I have an HP OfficeJet Pro 7700. I have it configured for wireless and on one Desktop I could add the printer and successfully print to it. Two other computers can not find the wireless printer. They can ping the printer and access the Internet ok. They are are in the same Workgroup, they...

Running WinXP Professional. I get a background but no desktop icons, no taskbar, can't start the Control Panel, etc. I can only run programs from the Task Manager. When I run explorer, it attempts to start (I see it flash on the screen then it's gone). If I monitor the Task Manager processes...

I have a Dell Inspiron 1150 that won't stay on but for a few seconds, not even long enough to see anything on the display. I've removed just about every removal component, even replaced the motherboard but the problem remains. Any one have any success repairing an 1150 with this problem?

I'm familiar with the problems associated with installing and running more than one anti-virus program at a time, but I have customers who have done so, although I caution them against doing this. I wanted to know if anyone knows of a good, reliable website that explains it in simple terms that...

When attempting to open or run a spyware scan, CounterSpy utilizes nearly 100% of the cpu. Checking the Sunbelt-Software website indicates this could be a conflict with Microsoft's Anti-Spy program, however this particular computer is not running that program. Running Windows XP, SP2 on a Dell...

Can wildcards be used in Outlook Express Message Rules, Blocked Senders List when adding domains that keep changing part of the senders address? For instance, I keep getting these messages from Peak(something).(four or five alphanumeric characters).com. The Peak(something) stays the same as...

Is there any downside to using MS Works rather than MS Office if you only plan on using the wordprocessing and spreadsheet features? Cost is a factor here, that's why I'm looking to go MS Works and perhaps recommend it to others on a tight budget. I want to ensure compatibility between Works...

I have several older internal modems that I'd like to find out if they're any good and what speed they'll connect at, but no documentation and the information on the circuit cards isn't much too work with. Does anyone have any advice on how best to determine the manufacturer, model, other...

This may have been addressed in another thread, if so please point me in the right direction, if not, then perhaps you can enlighten me. If a person does an occasional moonlight job for friends, neighbors, or whomever, does one need, and I emphasize need, to take the steps necessary to become a...

After replacing the cartridges in an Epson Stylus C82 printer, it only prints blank pages. The cartridges were replaced because the originals were low on ink. I've done the troubleshooting that Epson suggests on their website, but still nothing prints. Any suggestions?

While working with a document created by another individual, there is a section of the document that can't be edited. The sections that can be edited, you can highlight the text, the section that you cannot edit, you can only drag a box around it, but can do nothing. I figure PM has some...

When attempting to run ontape -a, getting the following error: informix@infxsrv:/u/informix=>ontape -a Server is in an incompatible state or user authentication failed. Program over. informix@infxsrv:/u/informix=> The Server is in a Quiescent mode as shown below...

When opening a jpg file in PhotoShop, getting the following error: Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. Cannot find where in Microsoft Outlook to set it as...

I manually run the following command to view the failed logins: who /etc/security/failedlogin This lists all the entries, I also use tail to monitor the last few entries: who /etc/security/failedlogin | tail -20 But what I'd really like to do is to automate this so that if I have several...

Can't recall what the command is to list active RPC services. Can you help?

I'm running Remedy Client 4.05.02 and want to gain some expertise with creating reports and macros. Are there any third-party manuals or books that are available that might help beyond the basics. Does anyone know if the knowledgebase on the Remedy site...

I'm familiar with the NORMAL.DOT file as the default template when opening a new Word document. But I notice that my MS Word 2002 (version 10.4...) does not have a normal.dot file. Can anyone clue me in as to what template is used? My Word works fine so it's not like there's a problem or...

When trying to print get an error about the MP Service not running. In Services, the MPService is set to Automatic but doesn't start automatically, so I start it manually. This problem just started a couple of weeks ago, been working fine before that. It's connected to the LPT1 port on a PC...

Although I also posted this problem in the McAfee forum, I'm thinking that this problem may not be a Viruscan issue, but an XP issue. Problem started a couple of days ago. When I log onto my XP machine everything works fine. If another account is used to logon (Computer Administrator or...