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I upgraded from 12.1 to R15. I origianally had three media pools named as: ARSFLOLTO_DLY, ARSFLOLTO_MLY, and ARSFLOTO_WLY. After upgrade, I now have the original and 3 additional Media Pools: ARSFLOT_DLY, ARSFLOT_MLY, and ARSFLOT_WLY. Due to these new additional media pools, I have had...

I am running ARCserve 12.0 SP1 SQL database. I stage to hard drives on my backup server and then copy the files to a LTO4 device for archive. All works fine except for a couple of issues that I have. I have some sessions that list when I expand the Media Records for the staging device that no...

Years ago when we switched to Win XP and had systems go into standby or hibernate, ARCserve could not see the systems on the network as the network connection was "dropped". Our older Win 2000 systems worked OK. So to get around this, I just did not allow systems to go into standby and just...

I have 2 Win 2003 Standard DCs: DC1 and DC2. I have DNS set up as AD integrated. DC1 is DNS server and is currently the DHCP server. DC2 is also DNS server. Replication appears to be working OK. I have setup a dedicated AD account to be used for DHCP. I have added both DC1 and DC2 to...

I have a Cisco 2821 which is my Internet router. I have 1 Cisco 2611XM that connects to another 2611XM via T1. The computers at the remote end connect OK to us and can access the Internet as long as I give them static IPs. They cannot get addresses assigned via DHCP server which is on our...

I recently installed ARCserve r12 SP1 along with device support update 4. I have a new HP StorageWorks 1/8 G2 1760 autoloader with a SAS connection. I am using an HP SC44Ge HBA card. As far as I can tell all is on the certified list. In the past I had to disable the Windows drivers before...

I am making changes to my ARCserve configuration and I need some guidance. Currently I am running 11.5 SP3 on one standalone server with a DAT72 autoloader attached via SCSI. I was planning on installing 12.0 on a different server with a LTO Ultrium tape device and removing ARCserve from the...

I am currently running v11.5 on a server with a VLDB database. I plan on installing v12 SP1 onto another server and stop using the v11.5. I also want to use the SQL database format. I have migrated ARCserve before by installing and copying over the database files from the previous system, but...

I have been using ARCserve with DAT tapes and GFS. The latest DAT system I am using supports DAT72 with a 6 tape autoloader. It was getting harder to get everything backed up and the backup window was getting longer and longer. I implemented disk staging and that helped some. I finally...

I have a APC SmartUPS 1000 2U rackmount UPS (SU1000RM2U). It is a few years old, but is still running OK except for one thing. When I connect to it using PowerChute Business edition, the runtime listed appears to be very short, only 9 minutes which is the runtime stats for a full load...

I have some issues with my MCK PBXGateway 6000. It stopped working and when I connected to it via console port, it was trying to boot, but had lost its default.M6B file. I found one and loaded it into flash. Now when it boots, it is in an endless loop. Refer to this closed thread for the...

I have two 2003 Windows servers. I can connect to one server using Remote Desktop from my office XP PC and from my home Vista PC using Cisco VPN with no problems. I can connect to the other server from my home Vista PC using Cisco VPN, but I cannot connect from my office XP PC. I also could...

I know my database is corrupted and most likely I will have to start from scratch with a new database as none of the maintenance programs will fix the problem. I have read most of the posts dealing with Database corruption, but I still have some questions. Background first: DBCHECK works and...

I have been doing staging for about 6 months now. Everything was working fine. Now, for about a week or so ARCserve is saying that my staging device's threshold has been hit when I have verified that it has not. I have rebooted server and FSD device. I have stopped all of the ARCserve...

I guess I have two problems. I have been using 11.5 SP3 and using Disk staging to an Adaptec SNAP device which then migrates to an HP autoloader DAT72 device. It has been working great for several months. Problem 1)Once last week and this week for reasons I cannot determine, the database...

I have searched for this problem and have found similar, but no solution. I have an HP 1055CM DesignJet printer that was originally connected via hardwire. We do not print through a server but directly through TCP/IP port using a static IP address. It worked for years with no problems. We...

For some reason when I go into the GFS Media Prediction report instead of just listing the one job that is READY to run, I have multiple jobs on "HOLD" listed as well. The jobs no longer exist anymore, so why are they listed. Is this corruption? I check sporatically for corruption. Maybe I...

I currently am using one drive of a multi-disk Dell Powervault745 as a staging device for ARCserve 11.5 with no problems other than I do not have enough room to keep the sessions as long as I would like. I created a share on the disk and I point to the share as a FSD using UNC. I can't add...

I have read others that have this problem. I have put up with it for quite awhile but I just want to know if perhaps 11.5 SP2 may finally fix it. When I was using an older version, you could modify a scheduled job and it would change from incremental to full, but you could modify it back to...

I am running Build 3200 which as far as I can tell is 11.1, SP2. I am encountering Tape engine errors. The backup will run OK once and then The next time it runs I get SCSI errors and Event log errors such as this: Faulting application TAPEENG.EXE, version 11.1.3200.0, faulting module...